Summary
Overview
Work History
Education
Skills
Additional Details
References
Timeline
Generic

Sandra Campbell

Virginia Beach,VA

Summary

Benefits Specialist Assistant with experience in client advocacy, crisis intervention, and database management. Skilled in interdepartmental coordination, maintaining confidentiality, and delivering proactive, client-focused support in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Benefits Specialist Assistant

Abacus Staffing
Virginia Beach, VA
05.2024 - Current
  • Assist clients in completing applications for Human Services' Energy Assistance program, ensuring accuracy and completeness.
  • Enter the applicant's data into the appropriate systems for processing.
  • Assist in the resolution of client issues or escalations, ensuring professional and courteous service at all times.

Substitute Teacher

Align Staffing
Baltimore , MD
01.2019 - 06.2021
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Implemented school policies and procedures in the classroom.
  • Maintained a safe learning environment by enforcing school rules and regulations.

Case Manager

ACQC
Queens, NY
01.2018 - 01.2019
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.

Education

Bachelor of Science - Human Services

Touro College
New York, NY
06.2018

Skills

  • Database and case management software (eg, VACMS and SPIDER database systems)
  • Teamwork and collaboration
  • Confidentiality and ethical practice
  • Self-motivated and proactive
  • Dependability and adaptability
  • Interdepartmental coordination

Additional Details

  • Valid Driver's License with a clean driving record.

References

References available upon request.

Timeline

Benefits Specialist Assistant

Abacus Staffing
05.2024 - Current

Substitute Teacher

Align Staffing
01.2019 - 06.2021

Case Manager

ACQC
01.2018 - 01.2019

Bachelor of Science - Human Services

Touro College

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