Sandra Carpenter
Holiday,FL
Summary
Dynamic customer service professional with a proven track record at Camping World, excelling in conflict resolution and product knowledge. Adept at training teams to enhance performance and improve customer satisfaction. Skilled in managing sales transactions efficiently, ensuring a seamless shopping experience while fostering a collaborative environment.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
Chatty Crickets
03.2025 - 11.2025
- Assisted customers with inquiries and resolved issues efficiently.
- Learned and utilized customer service software to manage support tickets.
- Adapted quickly to new processes and procedures for enhanced service delivery.
- Provided accurate product information to customers, improving satisfaction levels.
Server
Jo Jos Italian
02.2024 - 03.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu presentation and offered tailored recommendations to guests.
- Managed table turnover efficiently to enhance guest satisfaction and restaurant flow.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
Retail Sales Associate
Narcosis Scuba
02.2022 - 03.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring optimal presentation and accessibility.
- Processed sales transactions efficiently using point-of-sale systems, minimizing customer wait times.
- Collaborated with team members to achieve daily sales targets through effective communication and teamwork.
Customer Service Key Holder
Camping World
08.2000 - 02.2022
- Trained and supervised staff on customer service best practices to enhance team performance.
- Managed cash registers and handled financial transactions with accuracy and efficiency.
- Ensured stock levels met demand through effective inventory management and replenishment strategies.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction rates.
Education
Marine Biology
SPC
Skills
- Customer service
- Conflict resolution
- Product knowledge
- Sales transactions
Timeline
Customer Service Representative
Chatty Crickets
03.2025 - 11.2025
Server
Jo Jos Italian
02.2024 - 03.2025
Retail Sales Associate
Narcosis Scuba
02.2022 - 03.2023
Customer Service Key Holder
Camping World
08.2000 - 02.2022
Marine Biology
SPC