
I have good conflict resolution skills and also had dispatching skills for beverage company. I have 14+ years experience in customer service. I am crossed trains in service and technician planning. I am good with time management and can adjust to a fast pace enviroment.
Dispatch- used to make sure technicians had/ran an efficient route and assisted FSS with call route adjustments when needed
Account Support-I work with customers, assisting them with their equipment request (swap, removals, additions) also with pricing, contract and delivery schedule questions among other issues. Also assisted customers who had issue or concerns with their myCoke accounts
Worked front and back office for this Urgentcare clinic. Was responsible for entering patient information checking in and out patients. I was also responsible for taking vitals, administering medication, performing EKG, X-Rays and any labs needed.