Sandra Castaneda
South El Monte,CA
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Skilled in conflict resolution, process improvement, and staff training, with keen ability. Strong focus on team collaboration and achieving results, reliably adapting to changing needs. Adept at establishing strong rapport with individuals, groups and providers from diverse backgrounds.
Overview
5
5
years of professional experience
Work History
Home Study Post Release Service Supervisor
Church World Service
02.2023 - Current
- Enhanced team performance by implementing effective training programs and regularly evaluating staff progress.
- Implemented quality control measures to ensure consistent levels of excellence across all aspects of service delivery.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Performed discharge planning, placement monitoring, and crisis intervention.
- Assisted clients in identifying community resources and connecting with appropriate services.
School- Based Mental Health Case Manager II
Kedren Health
08.2021 - 02.2023
- Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
- Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Program Assistant
Phoenix House Of California
05.2021 - 08.2021
- Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.
- Maintained efficient and balanced calendar of current participant appointments, staff meetings and assessments.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Updated tracking system with daily information for outpatient programs in Mental Health, Substance Use, and Wraparound.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Worked alongside program directors team to secure useful coverage of program goals and daily operations.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Child and Family Specialist
San Gabriel Children’s Center
02.2020 - 05.2021
- Countered problematic behavior with healthy alternatives to enhance mental, emotional and physical wellness and increase energy.
- Asked questions to help clients identify feelings and behaviors.
- Contributed to case conferences, staffings and screenings with administrators, faculty and staff members.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Collaborated with social services, referral sources and other treatment professionals to meet client’s care needs.
- Performed individual and group meetings and conducted teletherapy sessions to help clients pinpoint emotions underlying personal and relational conflicts.
Youth Care Worker
Crittenton Services For Families And Children
06.2019 - 02.2020
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Increased youth participation in pro-social activities through collaboration with therapist assistants and community resources.
- Documented data and completed accurate updates to case records.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Education
Master of Science - Social Work
Brandman University
Irvine, CA06-2026
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Fullerton, CA01.2019
Bachelor of Arts - Sociology
California State University - Fullerton
Fullerton, CA01.2019
Timeline
Home Study Post Release Service Supervisor
Church World Service
02.2023 - Current
School- Based Mental Health Case Manager II
Kedren Health
08.2021 - 02.2023
Program Assistant
Phoenix House Of California
05.2021 - 08.2021
Child and Family Specialist
San Gabriel Children’s Center
02.2020 - 05.2021
Youth Care Worker
Crittenton Services For Families And Children
06.2019 - 02.2020
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Bachelor of Arts - Sociology
California State University - Fullerton
Master of Science - Social Work
Brandman University
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