Sandra Cavazos
Canyon Lake
Summary
Results-driven professional with expertise in visual merchandising and customer relationship management. Proven ability to enhance customer engagement through organized displays and effective inventory management.
Overview
34
34
years of professional experience
Work History
Merchandising Execution Team Associate
Home Depot
New Braunfels
12.1991 - 04.2026
- Organized product displays to improve customer engagement and attract attention to promotional items.
- Conducted regular audits and restocked inventory, ensuring accuracy and availability of products.
- Collaborated with team members to implement seasonal merchandising strategies, increasing visibility of key items.
Sales Associate
Home Depot
Austin
02.2002 - 02.2020
- Guided customers in product selection, enhancing their shopping experience with tailored recommendations.
- Organized displays and maintained stocked shelves to ensure optimal product availability.
- Accurately processed sales transactions, contributing to efficient customer service and streamlined checkout.
Front End Supervisor
Home Depot
Austin
02.1994 - 02.1998
- Supervised front end operations to ensure excellent customer service.
- Trained cashiers on register systems and customer interaction techniques.
- Managed daily cash handling and balanced cash drawers accurately.
- Coordinated staff schedules to optimize front end coverage during peak hours.
Customer Service Lead
Home Depot
Austin
01.1992 - 02.1994
- Led team to enhance customer service experiences, resulting in increased customer satisfaction.
- Resolved customer complaints with professionalism, fostering customer loyalty.
- Trained new associates on product knowledge and store policies, improving onboarding efficiency.
- Managed daily operations to ensure smooth workflow and efficiency.
Education
High School Diploma -
James Pace High
Brownsville, TX05-1982
Some College (No Degree) - General Studies
Texas Southmost College
Brownsville, TXSkills
- Visual merchandising
- Inventory management
- Product display
- Seasonal strategy execution
- Point-of-sale systems
- Customer relationship management
Languages
Spanish
Professional
Accomplishments
- Sales Associate of the Year 2020
- Most Valuable Associate of The Year 2022
Timeline
Sales Associate
Home Depot
02.2002 - 02.2020
Front End Supervisor
Home Depot
02.1994 - 02.1998
Customer Service Lead
Home Depot
01.1992 - 02.1994
Merchandising Execution Team Associate
Home Depot
12.1991 - 04.2026
High School Diploma -
James Pace High
Some College (No Degree) - General Studies
Texas Southmost College