Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sandra C. Caballero Schuler
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Sandra C. Caballero Schuler

Health Care Professional / Administrative Professional
New Orleans,LA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Financial Services SpecialistDirect Support ProfessionalABA TechnicianOffice ManagerHome Healthcare Specialist

Work Type

Full TimePart TimeContract WorkSeasonal WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: New Orleans, LA, US
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsTeam Building / Company RetreatsCompany Culture

Summary

Highly organized and self-propelled Administrative Professional skilled in optimizing operational efficiency, recognizing patterns for process improvement, and enhancing client satisfaction. Expert in managing multiple priorities in dynamic settings, building teams, and ensuring high-quality output through strong work ethics.

Overview

1
1

Certification in Competency in Real Estate Agency

1
1

Certification in CPR

1
1

Certification in Workplace Violence Prevention

1
1

Certification in Crisis Intervention

1
1

HIPPA Compliance Training

1
1

Certification in Integrity of Performance in the Workplace

Work History

DSP/Direct Support Professional

Sevita Health, LLC; DDMS of LA, LLC.
Louisiana, Louisiana
11.2025 - Current
  • Managed home for seven men aged 50+, each with various disorders or on the autistic spectrum, ensuring tailored support.
  • Personalized care strategies tailored to meet individual resident needs.
  • Earned certification in multiple safety and well-being procedures to uphold high standards of resident care.
  • Matched direct support professionals to homes based on strengths and backgrounds, enhancing resident care.

Behavioral Line Technician

The Behavior Bee Autism Center
03.2025 - 08.2025
  • Developed tailored curricula within personalized teaching environments to address client needs.
  • Conducted scientific analysis of human behavior to document behavioral changes in young children with autism.
  • Utilized specialized software to gather trial data and assess outcomes for each client.
  • Collaborated with various therapists to identify effective strategies for overcoming learning obstacles.

Office Manager and Dispatcher

Gore’s Services LLC. – HVAC & Electrical Services
08.2024 - 01.2025
  • Oversaw scheduling for all technicians, ensuring optimal resource allocation.
  • Streamlined processes to boost efficiency and achieve successful outcomes.
  • Established a robust customer base by accurately configuring profiles in Service Fusion.
  • Generated sufficient revenue within three months to: 1. Cover 18 months of projected expenses; 2. Facilitated hiring of three new employees and complete budget reallocation; & 3. Upgrade software and marketing platforms through strategic financial management.
  • Developed core contracts and documents for Gore’s services, enhancing operational clarity.
  • Created comprehensive employee and HR manuals, currently in active use.

Behavior Technician / B.T.

Butterfly Effects, LLC
09.2023 - 10.2024
  • Supported behavior management by implementing transition schedules, fostering stability for students.
  • Followed tailored curricula for pre-K and kindergarten special education students.
  • Enhanced service delivery versatility through hands-on experience in diverse in-home environments.
  • Provided support across multiple centers, ensuring consistent care and reinforcement of behavioral strategies.
  • Qualified Field Technician and Center-Based Technician. Both roles required a different approach to perform.
  • Served several bilingual clients, both in home and in center.

Personal Care Assistant / PA

The Blake Assisted Living; Lafrenière Assisted Living Center; A First Name Basis…; Egan Home Health
10.2019 - 08.2023
  • Assigned primarily to Memory Care, demonstrating independence and a compassionate approach tailored to residents' needs.
  • Oversaw overall resident wellness and care, managing laundry services, coordinating housekeeping visits, and ensuring dietary needs were met for each meal; assisted with dressing, bathing, and personal hygiene.
  • Managed front desk operations while maintaining oversight of the entire residence during shifts.
  • Provided comprehensive support in both at-home care and nursing home settings, regularly working overnight shifts.

Accounts Receivable & Collections Specialist

Pellerin Milnor Corp., Weiser Security Services, Inc.
02.2021 - 04.2023
  • Collected past due funds across various timeframes (30, 60, 90, 120+ days) while managing both domestic and international accounts.
  • Allocated funds from cash accounts to general ledger accounts.
  • Enhanced inter-departmental collaboration by re-establishing communication preferences.
  • Proficient in Oracle, Win-Team, Parallels, LockStep, and other software applications.
  • Created invoices, debit and credit memos, proforma invoices, and managed unapplied cash.
  • Developed spreadsheets; Served as direct Assistant to Controller, Asset Manager, CFO.
  • Achieved key goals in stabilizing and balancing the Collections and Accounts Receivable Departments.
  • Navigated and managed over 15 client portals to ensure timely payments.
  • Established written Procedures Manual for multiple companies.
  • Balanced the Cash Position spreadsheet daily, reporting to the CFO and owners, including managing transfers between accounts.

Reservations Office Coordinator

Commander’s Palace Family of Restaurants, Inc.
05.2018 - 01.2019
  • Rejoined Commander’s Palace as an Entry-Level Reservationist after a 14-year absence, demonstrating strong loyalty and commitment.
  • Managed a high call volume with global considerations, strategically booking reservations in response to tourism trends, social events, conventions, and holidays.
  • Maintained exceptional customer relations for hundreds of clients, memorizing detailed profiles and updating them as needed.
  • Supported staff across all levels, from dishwashers to corporate offices, including Marketing, Accounting, and Human Resources.
  • Assisted the Maître D’ as a seater, embodying customer service excellence as the 'First and Last Face of Commander’s Palace' in a fast-paced, team-oriented environment.
  • Engaged in one-on-one conversations with patrons, showcasing strong multitasking abilities and effective communication skills.
  • Served as an Active Customer Liaison in the Reservations Office, ensuring a seamless experience for all guests.

Client Concierge/Executive Administrative Assistant

J. Heath & Co., LLC. – CPA’s
01.2018 - 04.2018
  • Demonstrated exceptional multitasking by seamlessly transitioning between roles in Marketing, Client Relations, Reception, Accounting Assistance, and Administrative Support.
  • Provided valuable input in establishing company policies aligned with team goals, enhancing consistency, employee morale, and client growth.
  • Developed and implemented a new standard operating procedure for New Client registrations and introductions.
  • Created, edited, and compiled the J. Heath & Co., LLC – CPA's Manual of Professional Procedure, utilized daily.
  • Trained in basic tax processing for individual and various business entities.
  • Planned and coordinated all events since 2018, including in-house gatherings and external functions, enhancing team engagement and client relationships.
  • Regularly represented the owner/s at BNI Meetings (Business Networking Integration).
  • Oversaw payroll for hourly employees and interns, managing mileage, overtime, and leave balances (Comp Time/PTO).

Education

Bachelor of Science - Psychology

University of Holy Cross New Orleans
12-2026

Associate of Applied Science - Business Management

Delgado Community College
New Orleans, LA
05-2012

Associate of Science - Business Administration

Delgado Community College
New Orleans, LA
12-2010

Skills

  • Disability support
  • Crisis intervention
  • Team collaboration
  • Personal care assistance
  • First aid training & Safety protocols
  • Regulatory compliance
  • Progress tracking
  • Client relations
  • Administrative support
  • Scheduling and dispatching
  • Data documentation
  • Microsoft Office suite
  • Document creation and editing
  • Typing and dictation
  • Time management
  • Accounts management
  • Marketing optimization
  • Leadership skills
  • Behavioral support & responsiveness
  • Individualized support
  • Situational awareness
  • Financial management
  • De-escalation techniques
  • Client documentation
  • First aid and CPR
  • Individualized support planning
  • Self-advocacy training
  • Goal setting

Certification

  • Certified for Technical Competency in Real Estate Sales Agency
  • CPR Certified
  • Certified in Violence Prevention in the Workplace
  • Certified in Emergency Preparedness for Natural Disasters
  • Crisis Intervention Training
  • HIPPA Compliance Training
  • Integrity Training - Client Finances; Quality of Life; Client Well-Being

Timeline

DSP/Direct Support Professional

Sevita Health, LLC; DDMS of LA, LLC.
11.2025 - Current

Behavioral Line Technician

The Behavior Bee Autism Center
03.2025 - 08.2025

Office Manager and Dispatcher

Gore’s Services LLC. – HVAC & Electrical Services
08.2024 - 01.2025

Behavior Technician / B.T.

Butterfly Effects, LLC
09.2023 - 10.2024

Accounts Receivable & Collections Specialist

Pellerin Milnor Corp., Weiser Security Services, Inc.
02.2021 - 04.2023

Personal Care Assistant / PA

The Blake Assisted Living; Lafrenière Assisted Living Center; A First Name Basis…; Egan Home Health
10.2019 - 08.2023

Reservations Office Coordinator

Commander’s Palace Family of Restaurants, Inc.
05.2018 - 01.2019

Client Concierge/Executive Administrative Assistant

J. Heath & Co., LLC. – CPA’s
01.2018 - 04.2018

Bachelor of Science - Psychology

University of Holy Cross New Orleans

Associate of Applied Science - Business Management

Delgado Community College

Associate of Science - Business Administration

Delgado Community College
Sandra C. Caballero SchulerHealth Care Professional / Administrative Professional