Sandra Chavez
Hobby Lobby
Nageezi,NM
1
Language
1
Certification
26
years of professional experience
Versatile professional with a background in retail cashiering and patient care. Recognized for empathy, attention to detail, and effective communication. Consistently supports customers, coworkers, and safe, organized work environments.
Work History
Cashier/Customer Service/Associate
10 Months- Handled cash, check, and credit card transactions using the cash register with high accuracy.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to clean and safe a clean and safe shopping environment. performed regular sanitation of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Cashier
2 Years 9 Months- Processed customer transactions accurately using POS systems and handled cash, credit, and debit payments.
- Provided courteous customer service at checkout and answered questions about products and store locations.
- Resolved returns and exchanges while following Lowe's store policies and register procedures.
- Assisted with self-checkout operations, reducing wait times and supporting smooth front-end flow.
- Verified pricing, discounts, and promotions to ensure correct charges at point of sale.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Certified Nursing Assistant
3 Years 6 Months- Monitored vital signs and reported condition changes promptly to nursing staff.
- Supported individualized care plans by delivering consistent, compassionate bedside assistance.
- Assisted residents with daily living activities while preserving dignity and comfort.
- Documented resident observations accurately to maintain continuity of care.
- Mentored new nursing assistants on routines, safety practices, and resident support standards.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Certified Nursing Assistant
2 Years 2 Months- Supported individualized care plans by delivering consistent, compassionate bedside assistance.
- Monitored vital signs and reported condition changes promptly to nursing staff.
- Positioned and transferred residents safely using proper mobility and lift techniques.
- Coordinated hygiene, nutrition, and mobility tasks to promote resident well-being.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
6 Years 6 Months- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Supported individualized care plans by delivering consistent, compassionate bedside assistance.
- Responded quickly to call lights and urgent needs with calm, dependable service.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High School Diploma
National Center For Construction Education Researc - Heavy Equipment Operator
Certified Nurse Assistant - Nurse Assistant
- Honor Roll Fall Semester 1996
- 4.0 GPA
- AISES (representative) Member
- Elected for Student Body Representative in 1996
Skills
Cash handling
Customer service
Customer support
Transaction resolution
Order taking
Customer relations management
Effective communication
Time management skills
Team collaboration
Reliable and punctual
Strong work ethic
Empathy skills
Professional courtesy
Certification
- Certificate of Nursing certificate State of New Mexico
- CPR/First Aide Certified
- Certified Heavy Equipment Operator
Languages
Navajo
Native or Bilingual
Employee of The Month
I was Employee of The Month for three months in a row, when i worked for Lowe's (sales)
Timeline
Cashier/Customer Service/Associate
Hobby Lobby
10.2022 - 08.2023Read More
Cashier
Lowe's
06.2018 - 03.2021Read More
Certified Nursing Assistant
Good Samaritan Society - Aztec
03.2012 - 09.2015Read More
Certified Nursing Assistant
Life Care Center of Farmington
01.2010 - 03.2012Read More
Certified Nursing Assistant
Rimrock Villa Convalescent Hospital
04.1997 - 10.2003Read More
San Juan College
National Center For Construction Education Researc from Heavy Equipment Operator
Read More
Crownpoint High School
High School Diploma
Read More
Crownpoint Institute of Technology
Certified Nurse Assistant from Nurse Assistant
Read More