Sandra Christene Floyd
Reno
Summary
I am a loyal and dedicated individual who has a great deal of ambition. Although I have experience in the customer service industry, I love to learn. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
Experienced with managing inventory and coordinating shipments. Utilizes organizational skills to ensure accurate record-keeping and efficient processing. Track record of maintaining seamless operations and adapting to changing demands.
As logistics professional, prepared to manage shipping and receiving operations with precision. Strong focus on team collaboration and adaptability in dynamic environments. Reliable and flexible, with expertise in shipping/receiving management and problem-solving.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Charles River Laboratories
Reno, NV
02.2015 - Current
- Coordinated shipping schedules to ensure timely delivery of laboratory supplies.
- Trained new staff on safety protocols and operational procedures in shipping and receiving areas.
- Implemented safety protocols to enhance compliance within shipping operations.
- Trained new staff on shipping procedures and best practices for efficiency.
- Streamlined documentation processes, reducing processing time for shipments.
- Collaborated with cross-functional teams to resolve logistics challenges effectively.
- Developed and maintained relationships with carriers to improve service reliability.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Implemented best practices for packaging and labeling, reducing errors in outgoing shipments.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
- Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
- Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
- Streamlined shipping process, reducing package handling time with meticulous planning and coordination.
- Reduced instances of damaged goods, carefully packing and securing items following best practices.
- Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.
- Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Sorted and delivered materials to different work areas and staff.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Handled day-to-day shipping and receiving overseeing more than 50 or more packages per day.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Conducted research to address shipping errors and packaging mistakes.
Overnight Stocker
Walmart
Oxnard, Ca
07.2009 - 02.2015
- I started out on a remodeling crew for the store where I learned to use a pallet jack and a variety of tools. I also was in charge of running my own team. Later the store decided to keep me on as an overnight stocker. I have learned to price point, build end caps and displays, and use a talzon, a baler, and a forklift; I can process hazardous waste materials. I was also the Safety Team Leader for the entire overnight shift.
Shift Leader
Blockbuster Video
Oxnard, Ca
03.2008 - 06.2009
- I started out as a cashier, where I learned great people skills and later became a shift leader. I was in charge of closing the store, cashing out the registers, assigning cleaning tasks, running the end of day program on the computer and securing and locking up the store.
Store Assistant
The UPS Store
Oxnard, Ca
12.2007 - 02.2008
- This was a seasonal job that I did two years in a row. I learned how to use the UPS Shipping System, I was in charge of packaging, shipping, receiving, sorting mail, faxing, telephones, coping, and selling office and shipping supplies. I also closed out the registers and closed the store.
Driver
Wayne’s Electric
Long Beach, Ca
05.2001 - 11.2001
- Customer service, knowledge of automotive parts, knowledge of the Thomas Guide, phones, placing orders, stocking, filing, delivering parts to different companies all over the Los Angeles and Orange County areas.
Office Manager
Hendricks Cable
Torrance, Ca
06.1998 - 07.1999
- General office, Multi-line phones, filing, accounts receivable, accounts payable, payroll, billing, banking, customer service, computer skills, micro-soft word/excel, quick books, Internet, data entry, 10-key, faxing machine, copier, typing, and manage employees.
Education
High School Diploma -
Nathaniel Narbonne High
Harbor City, Ca06.1991
Skills
- I have computer skills, people skills, I have an extensive knowledge of tools, I know how to build things, follow instructions, and I can run an office and manage employees
- Heavy lifting
- Teamwork and cooperation
- Package handling
- Effective communication
- Punctual and reliable
- Forklift operation
- Labeling accuracy
- Shipment tracking
- Safety procedures
- Shipping documentation
- US Driver's license
- Records management
- Organization and prioritization
- Data entry
- Task prioritization
- Hazardous materials handling
- Cross-functional collaboration
- Pallet jack use
- Packing and crating
- Safety and compliance
- Shipping label preparation
- Receiving procedures
- Skid building
- Problem-solving
- Shipment inspection
- Package labeling
- Critical thinking
- Package preparation
- Microsoft office
- Data documentation
- Customer relations
- Attention to detail
Certification
Certified in D.O.T 49 CFR and I.A.T.A Regulations
Timeline
Shipping and Receiving Clerk
Charles River Laboratories
02.2015 - Current
Overnight Stocker
Walmart
07.2009 - 02.2015
Shift Leader
Blockbuster Video
03.2008 - 06.2009
Store Assistant
The UPS Store
12.2007 - 02.2008
Driver
Wayne’s Electric
05.2001 - 11.2001
Office Manager
Hendricks Cable
06.1998 - 07.1999
High School Diploma -
Nathaniel Narbonne High