Sandra Cooks

Registered Medical Assistant

Trinity Health IHA Medical Group

08.1989 - Current

Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
Collected and prepared specimens for laboratory testing.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Provided compassionate support to patients during examinations, addressing concerns and answering questions to alleviate anxiety.
Facilitated seamless appointment scheduling by managing calendars efficiently while considering the needs of both patients and providers.
Educated patients on preventative measures, encouraging healthier lifestyles and reducing risk factors for future complications.
Enhanced clinic workflow by performing routine tasks such as taking vital signs, administering injections, and collecting specimens.
Ensured thorough documentation of medical records, contributing to well-organized and easily accessible patient information.
Assisted physicians in diagnostic procedures, ensuring accurate results and timely diagnoses.
Increased efficiency in the laboratory by preparing samples for testing and operating equipment according to established protocols.
Achieved excellent rapport with patients due to exceptional bedside manner.
Promoted a positive atmosphere in the clinic through effective communication skills when interacting with colleagues, patients, or visitors.
Streamlined patient check-in process for better time management and reduced waiting times.
Demonstrated adaptability by assisting with various specialties within the practice, expanding knowledge base and skill set.
Maintained a clean and safe environment for patients by adhering to strict sterilization protocols.