Summary
Overview
Work History
Education
Skills
Spanish
Languages
Timeline
Volunteer

Sandra Cuevas-Betances

Las Vegas,NV

Summary

Hardworking employee enthusiastic about learning sales and in customer care field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

3
3
years of professional experience

Work History

Salesman

Lola Soap At Harris
Las Vegas, NV
01.2022 - 10.2022
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.

Medical Call Center Representative

Precision Opinion
Las Vegas, NV
04.2021 - 10.2021
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Assisted customers by answering questions and responding to inquiries.
  • Responded to customer calls and emails to answer questions about products and services.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.

Customer Greeter

Fashion Show Mall
Las Vegas, NM
01.2018 - 08.2019
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Informed servers of newly seated parties for speedy service.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Communicated professionally with colleagues, freelancers and clients.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Provided ongoing guest service.
  • Cross-trained and provided backup support for organizational leadership.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.

Education

High School Diploma -

Rancho High School
Las Vegas, NV
08.2016

Skills

  • Registration Paperwork
  • Lead Generation
  • Critical Thinking
  • Credit and Debt Card Processing
  • Reading Comprehension
  • Telephone Support
  • Client Needs Assessment
  • Communications Strategies
  • Customer Understanding
  • Consultative Selling Techniques

Spanish

I have been grateful to have the ability to speak, write, and understand Spanish perfectly. I am very confident in my ability to get things done in both Spanish and English.

Languages

Spanish
Native or Bilingual

Timeline

Salesman

Lola Soap At Harris
01.2022 - 10.2022

Medical Call Center Representative

Precision Opinion
04.2021 - 10.2021

Customer Greeter

Fashion Show Mall
01.2018 - 08.2019

High School Diploma -

Rancho High School
Sandra Cuevas-Betances