Sandra Delgado
Montclair,CA
Summary
Dedicated and results-driven customer service professional with a proven ability to work under pressure, resolve complex client concerns, and deliver exceptional service. Self-motivated and adaptable, thriving in fast-paced environments where problem-solving, multitasking, and organization are key. Reliable and adaptable, consistently meeting changing needs. Highly skilled in fostering positive customer relationships, streamlining administrative processes, and ensuring smooth business operations.
Overview
13
13
years of professional experience
Work History
Assistant/Customer Service
Calm Solutions
06.2018 - Current
- Proactively handle customer interactions, scheduling, and service inquiries in a fast-paced setting
- Demonstrate strong problem-solving skills while ensuring high-quality support under pressure
- Manage administrative duties, correspondence, and document preparation with efficiency
- Work independently to maintain organization and ensure smooth day-to-day operations
Assistant/Customer Service
Fidelity Truck & Auto Insurance
01.2018 - 06.2019
- Delivered outstanding customer service by assisting clients with policy updates, claims, and inquiries
- Handled high-pressure situations efficiently, ensuring timely resolutions for customers
- Managed customer records with precision, maintaining compliance with company regulations
- Provided administrative support to streamline office operations and enhance productivity
Beauty Advisor/Makeup Artist
Macy’s
04.2016 - 07.2017
- Provided expert beauty consultations and customized product recommendations
- Worked independently to drive sales while managing inventory and merchandising
- Delivered excellent customer service while handling multiple tasks under pressure
Lead Makeup Artist/FX Artist
The Enchanted Cottage
11.2015 - 11.2015
- Specialized in both beauty and special effects makeup for a diverse clientele
- Managed appointments and delivered professional services independently
Team Member
Target
08.2012 - 11.2015
- Provided top-tier customer service while assisting customers with purchases and inquiries
- Thrived in a high-pressure retail environment, ensuring smooth store operations
- Managed cashiering, stocking, and inventory tasks efficiently
Lead Makeup Artist
The Beautiful Struggle Online Series
06.2015 - 09.2015
- Led makeup artistry for an online series, ensuring high-quality visuals
- Worked under tight deadlines to deliver creative and professional results
Education
High School -
Montclair High School
01-2011
Skills
- Conflict Resolution
- Thrives Under Pressure
- Fast-Paced Environments
- Self-Motivated
- Independent Problem-Solver
- Time Management
- Organizational Skills
- Strong Communication
- Administrative Support
- Relationship Building
- Client Retention
- Microsoft Office
Timeline
Assistant/Customer Service
Calm Solutions
06.2018 - Current
Assistant/Customer Service
Fidelity Truck & Auto Insurance
01.2018 - 06.2019
Beauty Advisor/Makeup Artist
Macy’s
04.2016 - 07.2017
Lead Makeup Artist/FX Artist
The Enchanted Cottage
11.2015 - 11.2015
Lead Makeup Artist
The Beautiful Struggle Online Series
06.2015 - 09.2015
Team Member
Target
08.2012 - 11.2015
High School -
Montclair High School
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