Shelsea Abadia
Hemet,CA
Summary
Dynamic and proactive professional with experience at Family Business, excelling in customer service and organizational skills. Proven ability to enhance team efficiency and maintain meticulous records. Adept at inventory management and fostering positive client relationships, contributing to a welcoming environment and ensuring customer satisfaction. Fast learner committed to continuous improvement.
Overview
6
6
years of professional experience
Work History
Assistant/customer Service
Family Business
02.2022 - Current
- Assisted in daily operations by coordinating schedules and managing administrative tasks.
- Supported team members with research and data analysis to inform business decisions.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with family members to streamline communication processes within the business.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Pet Sitter
Neighbors & Associates
01.2022 - Current
- Provided daily care for pets, ensuring proper feeding and exercise routines.
- Maintained clean and safe environments for pets through regular sanitation practices.
- Administered medications as directed by pet owners, ensuring health compliance.
- Communicated regularly with pet owners regarding pet behavior and well-being.
- Developed individualized care plans tailored to specific pet needs and preferences.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Offered grooming services to pets, including bathing and brushing, to maintain their hygiene and appearance.
- Tailored pet care strategies to accommodate special needs or dietary restrictions, ensuring their comfort and health.
- Developed strong bonds with pets by understanding and catering to their individual behaviors and preferences.
Hairstylist's Assistant
Family Business
01.2020 - Current
- Assisted stylists in delivering excellent customer service during appointments.
- Maintained cleanliness and organization of workstations and tools for efficient operations.
- Supported inventory management by tracking product levels and restocking supplies as needed.
- Learned various hairstyling techniques, enhancing skill set to better assist clients.
- Engaged with clients to understand their needs, providing personalized recommendations.
- Coordinated appointment schedules, ensuring optimal workflow for the salon team.
- Increased salon efficiency by managing appointment scheduling and confirming bookings in a timely manner.
- Assisted with marketing efforts by creating eye-catching displays, posting engaging content on social media platforms, and distributing promotional materials to increase brand visibility.
- Gained valuable hands-on experience under the guidance of seasoned professionals within a fast-paced salon setting for career growth opportunities.
- Answered telephone calls to provide information and schedule new appointments.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Prepared and mixed color formulas for clients' hair.
- Massaged clients' scalp during shampoos.
- Educated clients on how to maintain healthy hair.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Answered phone calls and emails to schedule client appointments.
- Used social media platforms to promote salon and services.
- Offered professional cuts, color services and extensions to salon customers.
Babysitter
Neighbors & Associates
01.2020 - Current
- Supervised children during daily activities, ensuring safety and engagement.
- Developed and implemented age-appropriate play strategies to enhance learning experiences.
- Managed daily routines, including meal preparation and hygiene practices for children.
- Communicated effectively with parents regarding children's behavior and developmental progress.
- Provided first aid support when necessary, maintaining calm in emergency situations.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Education
High School Diploma -
Patriot Highschool
Riverside, CASkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Flexibility and adaptability
- Product and service sales
- Inventory management
- Positive and professional
- Customer service
- Teamwork and collaboration
- Organizational skills
- Professional and mature
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Assistant/customer Service
Family Business
02.2022 - Current
Pet Sitter
Neighbors & Associates
01.2022 - Current
Hairstylist's Assistant
Family Business
01.2020 - Current
Babysitter
Neighbors & Associates
01.2020 - Current
High School Diploma -
Patriot Highschool