Sandra Denman
Moncks Corner,SC
Summary
At Imagination Hair Salon, I leveraged my expertise in cutting, styling, coloring, and foiling to build a loyal clientele, achieving outstanding retention through exceptional service and relationship-building. Trained in safety and advanced techniques, I boosted sales and customer satisfaction, embodying teamwork and innovation in every task.
Overview
38
38
years of professional experience
Work History
Hairstlist
Imagination Hair Salon
1985.07 - 2023.07
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Increased revenue through effective customer service and inventory management.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Demonstrated thorough knowledge of all salon products and services.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Developed creative techniques to provide clients with latest hairstyles.
Education
Cosmetology Education
Costins Academy of Beauty
Warwick, RI07.1985
High School Diploma -
Coventry High School
Coventry, RI06.1984
Skills
- Outstanding client retention
- Trained in cutting, styling, coloring and foiling hair
- A busy clientele pleasing each person
- Also developing a nice relationship with each of them for many years
- Worked well as team member with others in the salon
Home decorating and Gardening
I love decorating and being creative around the home and i also love plants and flowers very much,
Timeline
Hairstlist
Imagination Hair Salon
1985.07 - 2023.07
Cosmetology Education
Costins Academy of Beauty
High School Diploma -
Coventry High School
Similar Profiles
NIKKI RIEHLNIKKI RIEHL
Hairstylist / Digital Marketing Manager at Fiore Hair Salon / BeLaVie Hair SalonHairstylist / Digital Marketing Manager at Fiore Hair Salon / BeLaVie Hair Salon
Daniel HanaDaniel Hana
Barber/Hairstylist at Star Hair Salon, George Hair SalonBarber/Hairstylist at Star Hair Salon, George Hair Salon
Victor HightowerVictor Hightower
Cosmetologist / Barber at Center Stage Hair Salon / Hightower Hair CrewCosmetologist / Barber at Center Stage Hair Salon / Hightower Hair Crew