Sandra Desarro
OCEANSIDE
Summary
Proven track record of enhancing customer satisfaction and driving repeat business through effective relationship building and innovative online promotions. Proficient in retail software, fostering team excellence, and optimizing operations for increased profitability.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards.
Overview
9
9
years of professional experience
Work History
Owner/Manager
The Sea Shoppe
04.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Handle design and product display online with two additional sites.
- Handle supply and shipping orders
- Handle product online promotions through Instagram, Facebook, and Threads
Merchandising Representative
Retail Merchandising Services Inc.
04.2019 - 02.2021
- Ensured adherence to established safety regulations as well as store policies and procedures while executing merchandising tasks.
- Improved inventory management through meticulous tracking and organization of merchandise stock.
- Developed strong relationships with retail partners, working together to increase overall sales performance across all locations.
- Assisted in training new team members on proper merchandising techniques, fostering a culture of excellence within the team.
Area Manager
Chas. Latham and Assoc.
01.2017 - 08.2019
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Education
Art History
University of Illinois
Chicago, ILComputer Programs
University of Colorado At Boulder
Boulder, COSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Marketing
- Business marketing
- Retail software proficiency
Timeline
Merchandising Representative
Retail Merchandising Services Inc.
04.2019 - 02.2021
Area Manager
Chas. Latham and Assoc.
01.2017 - 08.2019
Owner/Manager
The Sea Shoppe
04.2016 - Current
Art History
University of Illinois
Computer Programs
University of Colorado At Boulder
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