Sandra Dominguez
Summary
Customer service professional with expertise in problem resolution and team collaboration. Proven track record of enhancing customer experiences and driving satisfaction through effective communication and support. Strong ability to address customer needs and foster positive relationships.
Overview
1
1
Certification
Work History
Cashier
Lowe's
Oxnard
05.2026 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Engaged customers with friendly service to enhance shopping experience.
- Assisted customers with product inquiries and store navigation.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Managed inventory levels by restocking shelves during peak hours.
- Learned roles of other departments to provide coverage and keep store operational.
Customer Service Representative
.
oxnard
04.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints promptly, contributing to overall customer satisfaction.
- Assisted customers in resolving inquiries and issues promptly.
- Provided product information and recommendations to enhance customer satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained accurate records of customer interactions to enhance support and resolution processes.
- Cultivated strong customer relationships, leading to increased repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Cosmetology License -
Lu Ross Academy
Oxnard, CA07-2026
High School Diploma -
Channel Islands High School
Oxnard, CA06-2025
Skills
- Customer service excellence
- Problem resolution strategies
- Inventory management
- Visual merchandising techniques
- Employee training
- Team collaboration
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- cosmetology license
Timeline
Cashier
Lowe's
05.2026 - Current
Customer Service Representative
.
04.2026 - Current
Cosmetology License -
Lu Ross Academy
High School Diploma -
Channel Islands High School