Sandra Drake
Atrium Healthcare
Concord,NC
14
years of professional experience
Experienced Regional Supervisor with 13+ years leading multi-site healthcare operations. Strengths include staff management, training, performance management, and quality control. Proven ability to improve workflow, enforce compliance, and support strong team performance.
Work History
Regional Supervisor
13 Years 6 Months- Supervised regional operations, aligning site priorities with organizational standards and service goals.
- Coordinated staffing plans, coverage needs, and workflow adjustments across multiple healthcare locations.
- Monitored compliance with policies, safety protocols, and regulatory requirements.
- Trained team leads and frontline staff on procedures, quality expectations, and patient service practices.
- Collaborated with leaders to improve scheduling, resource allocation, and daily productivity.
- Evaluated performance trends, identifying process gaps and implementing corrective actions.
- Resolved operational issues quickly to maintain continuity across regional teams and departments.
- .Empowered team members by delegating responsibilities effectively based on individual strengths and skillsets.
- Evaluated team performance regularly, providing guidance for continuous improvement and goal achievement.
- Collaborated with cross-functional teams to optimize overall business operations within the region.
- Facilitated open communication channels between departments, fostering a supportive and inclusive work culture.
- Directed training, promotions, and employee motivation to minimize turnover and maximize productivity.
- Enhanced employee productivity through regular training sessions and constructive feedback.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma
Skills
Staff management
Performance management
Training and mentoring
Workload prioritization
Decision-making
Quality control
Regulatory compliance
Document management
Customer service
Team engagement
Attention to detail
Regulatory compliance
Timeline
Regional Supervisor
Atrium Healthcare
04.2013 - CurrentRead More
Northwest Cabarrus High School
High School Diploma
Read More