Summary
Overview
Work History
Education
Skills
Certification
References
Languages
References
Timeline
Generic

Sandra Désir

Elizabeth,NJ

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Technologist, Molecular & Urinalysis Dept.

LabCorp
Raritan, NJ
11.2020 - Current
  • - Process COVID-19 and pregnancy test samples using PCR, pipetting, and microscopy
  • - Operate analyzers: Sysmex UF/UD, Siemens Novus
  • - Perform urinalysis, microscopic evaluations, and QA/QC
  • - Utilize lab software: ISIS, LCWS, LCLS, Zlab

Lead Medical Technologist

Bioreference
Elmwood Park, NJ
05.2023 - 01.2024
  • - In charge of the Urinalysis Department's production.
  • - Submitting the night shift report to the supervisor.
  • - Maintaining lab equipment.
  • - In charge of employee scheduling.
  • Supervised laboratory workflows to ensure compliance with safety standards.
  • Trained and mentored junior technologists on laboratory procedures.
  • Implemented new protocols to enhance operational efficiency in testing processes.
  • Managed inventory of laboratory supplies and maintained optimal stock levels.
  • Reviewed test results for accuracy before final reporting to physicians.
  • Participated in staff meetings to discuss process improvements and updates.
  • Maintained lab equipment and troubleshot instrument problems.
  • Maintained laboratory supplies inventory by checking stock to determine inventory level.

Remote Advocate

Connect for Health
Providence, RI
09.2023 - 12.2023
  • - Worked with patients to address social needs until resolved
  • - Called assigned patients regularly to assess progress
  • - Managed a caseload of patients
  • Advocated for clients' healthcare needs and rights within the system.
  • Collaborated with community organizations to enhance client support resources.

Medical Technologist

Ammon Analytical Laboratory
Linden, NJ
03.2020 - 09.2020
  • - Interpreted and validated lab results using Olympus AU400 & AU2700
  • - Ensured proper storage and handling of reagents and samples
  • - Maintained and calibrated laboratory instruments

Specimen Accessioner/Processor

Ammon Analytical Laboratory
Linden, NJ
10.2019 - 03.2020
  • Maintained high data accuracy in the LIS.
  • Processed incoming specimens following established protocols and guidelines.
  • Managed specimen labeling and documentation for accurate tracking.
  • Ensured compliance with safety regulations during specimen handling.
  • Accurately accessioned specimens into laboratory information systems.

Specimen Processor

Quest Diagnostics
Teterboro, NJ
02.2019 - 10.2019
  • - Prepared, labeled, and stored samples for diagnostic evaluation

Warehouse Associate

Amazon Sorting Center
Avenel, NJ
06.2017 - 04.2019
  • - Scanned, sorted, and prepped packages for shipment in fast-paced environment

Customer Service Representative

InMotion Entertainment
Newark, NJ
03.2015 - 07.2017
  • - Delivered exceptional service and product knowledge at Newark Airport
  • Assisted customers with product selections and inquiries.
  • Processed sales transactions efficiently and accurately.
  • Resolved customer complaints and issues promptly.
  • Maintained product knowledge to provide informed recommendations.

Cashier & Team Member

Family Dollar
Elizabeth, NJ
05.2014 - 11.2014
  • - Handled POS transactions and customer service inquiries

Waitress

Johnny Rockets
Elizabeth, NJ
05.2013 - 02.2014
  • - Took customer orders and served meals efficiently in a high-traffic restaurant

Education

Master of Science - Public Health

Grand Canyon University
Phoenix, AZ
05.2024

Bachelor of Science - Biology

Saint Peter’s University
Jersey City, NJ
05.2019

Phlebotomy Certification -

Plenum Institute
Jersey City, NJ

Skills

  • Bilingual: Haitian Creole & English (basic French)
  • Phlebotomy & Specimen Handling
  • Laboratory Equipment: Sysmex, Siemens Novus, Olympus AU analyzers
  • Software: Microsoft Office Suite, LCWS, Zlab
  • Strong Attention to Detail Team-Oriented Organized
  • PCR testing
  • Team leadership
  • Laboratory techniques
  • Quality control
  • Inventory control
  • Customer service

Certification

  • Phlebotomy Technician – NACT
  • Licensed Phlebotomist – State of New Jersey

References

Available upon request.

Languages

Haitian Creole
Native/ Bilingual

References

References available upon request.

Timeline

Remote Advocate

Connect for Health
09.2023 - 12.2023

Lead Medical Technologist

Bioreference
05.2023 - 01.2024

Medical Technologist, Molecular & Urinalysis Dept.

LabCorp
11.2020 - Current

Medical Technologist

Ammon Analytical Laboratory
03.2020 - 09.2020

Specimen Accessioner/Processor

Ammon Analytical Laboratory
10.2019 - 03.2020

Specimen Processor

Quest Diagnostics
02.2019 - 10.2019

Warehouse Associate

Amazon Sorting Center
06.2017 - 04.2019

Customer Service Representative

InMotion Entertainment
03.2015 - 07.2017

Cashier & Team Member

Family Dollar
05.2014 - 11.2014

Waitress

Johnny Rockets
05.2013 - 02.2014

Master of Science - Public Health

Grand Canyon University

Bachelor of Science - Biology

Saint Peter’s University

Phlebotomy Certification -

Plenum Institute

Similar Profiles

CREATE PROFILE