Sandra Dupervil
Charlotte,NC
Summary
I am a former dental office manager with 21 years of experience in the dental field. I have a strong track-record of delivering top performance and love focusing on cost efficiency,production,collection numbers,quality care, and annual business growth. I strive for excellence and patient satisfaction. For the past 7 years I have successfully been a remote dental biller. I instinctively monitor my practice’s performance and take immediate corrective action when the practice goals are not met. I am well versed in dental insurance billing, coding, working patient and insurance A/R and claims.
Overview
21
21
years of professional experience
Work History
Remote Dental Biller & Consultant/
Self Employed Services
Charlotte, NC
08.2017 - Current
- Processed insurance claims and submitted them electronically to the appropriate payer.
- Post insurance and patient payments accurately
- Work insurance and pt aging report ever 20 days
- Prepared patient statements for payment of services rendered.
- Reviewed patient accounts to ensure accuracy of charges, payments, credits and adjustments.
- Contact patient for outstanding balance 15 days after first statement is sent
Dental Office Manager
Carolina Dental Arts, Levin Dental, & Dental Spa
Charlotte, NC
01.2009 - 08.2017
- Create clinical and front office protocol(s)
- Financial Coordinator
- Implemented and maintained the AR
- Executed staff meetings and morning huddles
- Created and maintained annual production and collection goals
- Managed from (10 to 75) clinical and admin staff members
- Managed employee schedules and payroll
- Monitored, motivated, resolved conflict with staff
- 80% success rate in case acceptance managed day to day operations
- Proficient in Eaglesoft, Dentrix, and Open Dental
Dental Assistant 2
Various Locations
Stamford, CT
05.2003 - 12.2008
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Four handed and expanded functions dental assistant
- Sterilized instruments according to established guidelines and protocols.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
Education
Certificate - Dental Management
Management Experts
Tampa06-2012
Associate of Arts - Communications
Norwalk Community College
Norwalk,CT06-2003
Skills
- Revenue Cycle Management
- Proficient in Word and Excel
- Experienced in Ortho, Perio, Pedo,Oral Surgery, Pros, and General Practices
- Posting Accurate pt,InsPayments and A/R, & sending statements
- Proficient in Eaglesoft, Dentirx&Open Dental and more
Timeline
Remote Dental Biller & Consultant/
Self Employed Services
08.2017 - Current
Dental Office Manager
Carolina Dental Arts, Levin Dental, & Dental Spa
01.2009 - 08.2017
Dental Assistant 2
Various Locations
05.2003 - 12.2008
Certificate - Dental Management
Management Experts
Associate of Arts - Communications
Norwalk Community College
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