Sandra Eckart
Berwick,PA
Summary
Results-driven Senior Accounts Receivable Specialist at Design Group Americas, adept at negotiating payment plans and enhancing client relationships. Proficient in accounting software, I successfully reduced uncollected revenue through strategic follow-ups, while leading a team of Credit Analysts to optimize collections and ensure timely payments. Strong analytical and communication skills drive my success.
Overview
36
36
years of professional experience
Work History
Senior Accounts Receivable Specialist
Design Group Americas
07.1989 - Current
- Collaborated with sales team to resolve complex billing issues, ensuring client satisfaction, prompt payment or conflict resolution.
- Monitored credit limits, reducing risk exposure by proactively addressing potential delinquencies.
- Managed high-volume, national retail accounts to ensure timely collections and minimize outstanding balances.
- Developed strong relationships with key contacts at major customers, fostering trust, leading to improved payments timeliness and expedited discrepancy resolution.
- Negotiated payment plans with delinquent clients, minimizing write-offs while maintaining customer relations for both domestic and international accounts.
- Supported month-end close activities by preparing accurate accounts receivable reports for finance department review.
- Liaised with external auditors during annual reviews by providing necessary documentation related to accounts receivable activities.
- Reduced uncollected revenue through diligent follow-ups with clients on overdue invoices.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Utilized Microsoft Excel, Magics and Oracle software to manage invoices and payments.
- Negotiated payment arrangements with customers to establish timely receipt of payments
- Former Supervisor of National Retail Team leading 6 Credit Analysts.
Education
Marketing
Bloomsburg University of Pennsylvania
Bloomsburg, PA08-1984
Skills
- Bank reconciliation
- Payment reconciliation
- Invoice processing
- Accounting software proficiency
Timeline
Senior Accounts Receivable Specialist
Design Group Americas
07.1989 - Current
Marketing
Bloomsburg University of Pennsylvania
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