Summary
Work History
Education
Skills
Timeline
Generic
Sandra  Erickson

Sandra Erickson

St. Paul,MN

Summary

At Hennepin Healthcare, excelled as a Patient Services Coordinator by enhancing patient care through meticulous appointment scheduling and patient registration. Demonstrated strong organization and a detail-oriented approach, effectively managing challenging situations with a positive demeanor. Achieved a seamless treatment plan continuity, leveraging both hard and soft skills to elevate patient satisfaction.

Work History

Patient Services Coordinator

Hennepin Healthcare
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
  • Scheduled appointments to enter appointment date and time into computerized scheduler.

Education

Certificate Of Technical Studies - Health Unit Coordinator

Heenepin Technical College
Brooklyn Park, MN
08.1981

Skills

  • Patient registration
  • Strong organization
  • Appointment scheduling
  • Detail oriented

Timeline

Patient Services Coordinator

Hennepin Healthcare

Certificate Of Technical Studies - Health Unit Coordinator

Heenepin Technical College
Sandra Erickson