Sandra Figueroa
Brandon,FL
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
4
4
years of professional experience
Work History
Barista Manager
Raining Berries
Palm Harbor, FL
04.2022 - Current
- Prepared and served high-quality beverages, ensuring customer satisfaction and repeat business.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new baristas on beverage preparation techniques and customer service protocols.
- Trained and mentored new baristas, fostering a collaborative team environment and enhancing skill development.
- Managed inventory levels, conducting regular stock assessments to minimize waste and optimize supply chain efficiency.
- Streamlined workflow processes, improving order accuracy and reducing service wait times for customers.
- Conducted performance evaluations for staff, providing constructive feedback to enhance team productivity and morale.
- Analyzed customer feedback to identify trends, recommending adjustments to menu offerings based on preferences.
- Created and implemented schedules to accommodate worker availability and enhance productivity.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Customer service
- Cleanliness and organization
- Health and safety compliance
- Staff training and development
- Employee scheduling
- Marketing and promotions
- Teamwork and collaboration
- Problem-solving
- Reliable and responsible
- Multitasking Abilities
- Customer satisfaction
- Calm and pleasant demeanor
Timeline
Barista Manager
Raining Berries
04.2022 - Current
High School Diploma -
Penn Foster Career School