Sandra Franco
Dart Container Corporation
Chicago,Illinois
1
Language
27
years of professional experience
Resourceful with any job title able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Work History
Customer Service Cashier
3 Years 4 Months- Processed cash, card, and mobile payments accurately through point-of-sale system.
- Greeted customers and offered quick help with purchases and product questions.
- Balanced register drawer and reconciled daily transactions with close attention to detail.
- Resolved pricing, payment, and order issues while keeping service calm and professional.
- Handled returns and exchanges while following store policies and procedures.
- Kept checkout area clean and organized and restocked nearby merchandise as needed.
- Supported checkout flow by bagging items and arranging customer purchases efficiently.
- Verified sales discounts and totals to reduce errors during transaction processing.
- Processed customer orders and handled payment transactions accurately.
- Helped customers feel welcome and valued by answering questions about products sold throughout store.
- Resolved customer complaints and kept checkout area clean and tidy.
Inspector Packer
4 Years 5 Months- Labeled containers, container tags or products.
- Adjusted machine settings to accommodate different items and packaging materials.
- Re-packaged damaged or incorrectly packaged items.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Assembled boxes, cartons and containers to package items.
- Inspected items for defects and damage.
Picker/Packer & Sorter
7 Months- Worked fast to meet assigned daily picking quotas.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Pulled orders quickly to maintain demanding productivity goals.
- Scanned and verified UPC codes for all products to aid in identification.
Warehouse Inventory Clerk/
8 Years 11 Months- Simplified shipping and receiving processes for improved workflow.
- Completed cycle counts and monthly inventory.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Checked packages and merchandise for damage and notified vendors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Conducted research to address shipping errors and packaging mistakes.
Customer Service Representative
8 Years 11 Months- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Sought ways to improve processes and services provided.
Shipping Clerk
8 Years 11 Months- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted research to address shipping errors and packaging mistakes.
- Orchestrated routing by producing accurate shipping documentation and package labels.
Education
High School Diploma
Skills
Barcode Scanners
Material Sort
Box Building
Sealing Machines
Logging Paperwork
Verifying Shipments
Crating Shipments
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Nickys of Beverly
06.2023 - CurrentRead More
Inspector Packer
Dart Container Corporation
05.2022 - CurrentRead More
Picker/Packer & Sorter
Ulta Distribution Center
10.2021 - 05.2022Read More
Warehouse Inventory Clerk/
Showerite
07.1999 - 06.2008Read More
Customer Service Representative
Showerite
07.1999 - 06.2008Read More
Shipping Clerk
Showerite
07.1999 - 06.2008Read More
Belford High School
High School Diploma
Read More