Sandra Garcia
Oklahoma City,OK
Summary
Dedicated professional with many years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems, and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
Overview
3
3
years of professional experience
Work History
Cashier Assistant
GUESS Factory
Oklahoma City, OK
10.2024 - Current
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Interacted politely with customers to promote quality service during checkout.
- Answered customers' questions concerning location, price and use of merchandise.
- Built and maintained productive relationships with employees.
- Collaborated with team members to meet sales targets and improve customer satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
Restaurant Hostess
El huevo mexi diner
Norman, Oklahoma
12.2021 - 10.2024
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Inspected dining and serving areas for cleanliness and proper setup.
- Answered telephone to provide dining information and take reservations.
- Assisted staff by serving food and beverages or bussing tables.
- Built positive relationships with other front-of-house and kitchen staff.
Skills
- Reporting and metrics
- Product recovery
- Upselling
- Order packing
- Teamwork and collaboration
- Patience and empathy
- Payment processing
- Customer service
- Friendly and outgoing
- Professional appearance
Timeline
Cashier Assistant
GUESS Factory
10.2024 - Current
Restaurant Hostess
El huevo mexi diner
12.2021 - 10.2024