Sandra Garcia Velasquez
Los Angeles,CA
Summary
Front-of-house team member with experience in fast-paced, high-volume restaurants. Known for providing friendly customer service while handling multiple tasks at once. Works well with others, supports a positive team environment, and helps create a good experience for guests. Reliable, proactive, and able to stay calm and positive during busy shifts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FOH Team Member
Tamales Alberto
Los Angeles, California
11.2020 - Current
- Took phone orders for takeout and followed proper procedures.
- Packaged and bagged food orders carefully for guests.
- Prepared and served a variety of beverages.
- Delivered friendly, attentive customer service to ensure a positive guest experience.
- Helped train new front-of-house team members on daily procedures and customer service expectations.
FOH Team Member
K Bakery
Los Angeles
01.2017 - 03.2020
- Helped keep the front-of-house area clean and organized.
- Operated the cash register and handled transactions accurately and efficiently.
- Interacted with customers and promoted daily specials and new menu items.
- Learned the menu well and provided helpful recommendations while being attentive to customer needs.
Education
Bachelor of Science - Criminal Justice
California State University, Los Angeles
Los Angeles, CA03-2025
High School Diploma -
Options For Youth
San Gabriel, CA05-2019
Skills
- Customer service
- Team collaboration
- Time management
- Phone etiquette
- Open-close procedures
- Point of sale systems
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Food Safety Certificate
Timeline
FOH Team Member
Tamales Alberto
11.2020 - Current
FOH Team Member
K Bakery
01.2017 - 03.2020
Bachelor of Science - Criminal Justice
California State University, Los Angeles
High School Diploma -
Options For Youth