Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Greene

Mechanicsburg,PA

Summary

Dedicated customer service professional skilled in resolving inquiries and enhancing team efficiency. Committed to maintaining high satisfaction levels through effective communication and attention to detail.

I am able to multi-task and am very organized.

Overview

17
17
years of professional experience

Work History

Customer Service Representative

BJ's Wholesale Club
Mechanicsburg, PA
10.2021 - 01.2026
  • Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
  • Processed transactions accurately, maintaining cash register integrity and adherence to company policies.
  • Assisted in training new team members on customer service protocols and operational procedures.
  • Collaborated with team members to streamline checkout processes, reducing wait times for customers.

Receptionist

Bethany Village Retirement Community
Mechanicsburg, PA
04.2009 - 05.2016
  • Maintained accurate records of resident inquiries and service requests for follow-up actions.
  • Developed strong relationships with residents, addressing their needs and concerns promptly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

High School Diploma -

Cumberland Valley
Mechanicsburg, PA

Skills

  • Customer service

Timeline

Customer Service Representative

BJ's Wholesale Club
10.2021 - 01.2026

Receptionist

Bethany Village Retirement Community
04.2009 - 05.2016

High School Diploma -

Cumberland Valley
Sandra Greene