Professional Summary
Overview
Work History
Education
Skills
Timeline

Sandra Griffith

H & R Block Tax Services
PLAINFIELD,IN
53
years of professional experience

Results-driven leader recognized for enhancing operational efficiency and managing diverse teams. Strong focus on conflict resolution and customer service, with a track record of successfully preparing tax returns and overseeing multiple tax office operations.

Work History

Multi Unit Team Lead

7 Months
H & R Block Tax Services | 01.2026 - Current

Over saw three H & R Block Tax Offices including Marwood, Plainfield and Greencastle IN. Was responsible for ensuring that the office was operational and fully staffed to provide services for clients requiring tax services. Coordinated CSP and ATL roles, managing appointment scheduling, client greetings, and support functions for tax associates.

In addition, as we did have shortages of tax associates, prepared approximately 200 plus tax returns.

I also was a multi-unit tax leader for two tax seasons. Prior to that, was a Team Lead for Greencastle Indiana.

Prior to that was a Tax associate and prepared taxes.

Executive Vice President

46 Years 6 Months
Hokanson Companies, Inc. | 12.1973 - 06.2020
  • Led strategic initiatives to enhance operational efficiency across multiple departments.
  • Developed and implemented company-wide policies that improved organizational effectiveness.
  • Fostered strong relationships with key stakeholders to drive business growth and partnerships.
  • Oversaw financial management processes, ensuring budget adherence and resource allocation.
  • Oversaw approximately 7 million square feet in 7 states from a property management standpoint

Education

Associate of Arts - Business

St Mary of The Wood | Terre Haute IN | 12-1972

Skills

Customer focus
Attention to detail
Team performance oversight
Operational efficiency enhancement
Service quality assurance
Operational management
Coaching and mentoring
Conflict resolution

Timeline

Multi Unit Team Lead

H & R Block Tax Services
01.2026 - CurrentRead More

Executive Vice President

Hokanson Companies, Inc.
12.1973 - 06.2020Read More

St Mary of The Wood

Associate of Arts from Business
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Sandra Griffith