Sandra Groscost
Global Payments + TSYS
Phenix City,AL
1
Certification
23
years of professional experience
Strategic Senior Project Manager | Driving Innovation, Efficiency, and Results
Dynamic Senior Project Manager with a proven track record of delivering high-impact IT and business solutions for Fortune 500 companies and global financial institutions. Renowned for transforming complex initiatives into measurable results, leveraging expertise in infrastructure implementation, systems integration, and process optimization.
PMP-certified and adept at aligning project execution with business strategies, leading cross-functional teams, and exceeding stakeholder expectations. Known for mitigating risks, maximizing ROI, and fostering a culture of continuous improvement. Committed to delivering projects on time and under budget through meticulous planning, proactive problem-solving, and effective communication.
What sets me apart?
- A results-driven approach to overcoming challenges and driving operational excellence.
- Expertise in Agile and Waterfall methodologies, ensuring flexibility and precision.
- Proven ability to manage multimillion-dollar budgets and complex portfolios.
- Passion for innovation, creating streamlined processes that enhance performance.
Talented professional considered a knowledgeable leader and dedicated problem solver. Brings 20+ years of valuable expertise to forward the company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Work History
Project Manager
9 Years 1 Month- Directed a portfolio of 70+ security and governance projects, ensuring alignment with organizational goals and regulatory compliance.
- Introduced process optimization strategies, enhancing resource utilization and scheduling accuracy by 25%.
- Enhanced stakeholder communication through structured frameworks, fostering cross-functional collaboration and satisfaction.
- Implemented quality assurance protocols, reducing project turnaround times by 20% while maintaining high-quality standards.
- Implemented quality assurance protocols that reduced project turnaround times by 20% while upholding high-quality standards.
- Worked on Project Support Team tracking more than 15 Projects through Production Readiness Status
Project Manager
1 Year 2 Months- Managed integration of IBM's Master Data Management system, streamlining customer information workflows to enhance data accuracy.
- Developed and maintained detailed project plans, ensuring adherence to deadlines and quality standards.
- Conducted risk assessments and contingency planning, enhancing project stability and delivery outcomes.
- Coordinated cross-functional teams to resolve project roadblocks, maintaining project progress and effectively mitigating risks.
- Managed the integration of IBM's Master Data Management system, streamlining customer information workflows and boosting data accuracy.
- Dealt directly with end customers managing expectations
- Worked directly with management and provided real-time updates on progress of each Project in the process
Senior Project Manager
6 Months- Oversaw the $6M centralization of call center operations, driving efficiency improvements and cost savings.
- Aligned project goals with organizational priorities, achieving a 20% improvement in delivery efficiency.
- Designed resource allocation strategies, reducing delays and optimizing operational workflows.
- Conducted stakeholder reviews and presented project updates, ensuring alignment and transparency at every stage.
- Mentored and trained junior project managers, enhancing team capabilities and fostering professional growth.
Senior Project Manager
7 Months- Led international implementations for treasury and payment systems, delivering seamless integration for high-profile clients.
- Standardized project methodologies across multinational teams, improving efficiency and consistency by 30%.
- Managed complex contract negotiations, securing favorable terms and fostering long-term client relationships.
- Analyzed project performance metrics and implemented corrective actions to meet and exceed client expectations.
- Conducted training sessions to upskill implementation teams, accelerating delivery timelines and reducing errors.
Senior Project Manager
8 Years 7 Months- Directed multimillion-dollar projects from conception to completion, ensuring on-time delivery and alignment with company goals.
- Launched sustainability initiatives to reduce environmental impact and support corporate social responsibility objectives.
- Enhanced onboarding processes to improve training efficiency and support increased team productivity.
- Built and maintained cross-functional teams to address challenges and exceed performance metrics.
- Delivered Monthly Reports and Statistics to management and stakeholders on time
Education
Bachelor of Science - IT Technology Management
Associate of Science - Data Processing
Associate of Science - Accounting
Skills
Project management
Agile & Traditional Methodologies
Infrastructure integration
Risk management
Budget optimization
Process improvement
Project monitoring
Customer engagement
Stakeholder communication
Client engagement
Strategic execution
Financial planning
Strategic execution
Financial planning
Certification
- Project Management Professional (PMP®) – Project Management Institute
- Fellow Life Management Institute (FLMI)
- Scaled Agile Framework (SAFe®) Product Owner/Product Manager (POPM)
- Distinguished Toastmaster (DTM)
Professional Affiliations
- Project Management Institute (PMI)
- International Project Management Association (IPMA)
- American Society for the Advancement of Project Management (ASAPM)
- Toastmasters International
Key Achievements
- Redesigned Project Intake Process to improve efficiency and throughput.
- Developed a comprehensive Portfolio Dashboard to enhance project transparency.
- Consolidated Call Centers, reducing costs and improving call center productivity.
- Reduced licensing costs by $2.7M through strategic planning and resource optimization.
- Achieved CMM Level III Certification, standardizing IT and project management processes.
Additional Experience
Methodologist, Aflac – Columbus, GA
- Enhanced project management methodologies and drove process improvements across the organization.
Field Force Automation Manager, Aflac
- Led automation initiatives, increasing sales force productivity by 20% through improved data accuracy.
Contract Instructor, Columbus State University
- Delivered training on Agile and traditional project management methodologies, achieving a 95% student satisfaction rate.
Name
Hi, I’m
Timeline
Project Manager
Global Payments + TSYS
07.2014 - 08.2023Read More
Project Manager
Global Solutions of USA (Contract with IBM at SunTrust Banks Inc.)
03.2013 - 05.2014Read More
Senior Project Manager
Synovus
07.2012 - 01.2013Read More
Senior Project Manager
Fundtech/BankServ
11.2011 - 06.2012Read More
Senior Project Manager
Aflac
08.2000 - 03.2009Read More
Phillips College
Associate of Science from Accounting
Read More
Columbus State University
Associate of Science from Data Processing
Read More
Kaplan University
Bachelor of Science from IT Technology Management
Read More