Sandra GUTIERREZ-GOMEZ
Summary
Organized and bilingual administrative professional with experience in front desk operations, office management, customer service, and dispatching. Skilled in managing workflow, scheduling appointments, answering multi-line phones, and providing excellent patient and customer support in fast-paced environments. Fluent in both English and Spanish.
Overview
5
5
years of professional experience
Work History
Office Manager/Front Desk Receptionist
Summit Integrated Health
Las Vegas
10.2022 - 05.2026
- Office Manager / Front Desk Receptionist
- October 2022 – May 2026 | Las Vegas, NV
- Started as Front Desk Receptionist for 3 years and promoted to Office Manager for 1 year
- Managed daily office operations and ensured smooth workflow
- Answered phones and assisted patients with scheduling and questions
- Coordinated appointments and maintained organized schedules
- Ordered office and medical supplies as needed
- Provided professional customer service and patient support
- Assisted with administrative tasks and office organization
Dispatcher
McGhee and Associates
Las Vegas
09.2021 - 08.2022
- Handled inbound calls and dispatched services as needed
- Provided customer service and resolved customer concerns
- Addressed issues professionally and efficiently
- Maintained accurate communication and call records
Education
Desert Pines High School
Las Vegas, NVSkills
- Front Desk Operations
- Office Management
- Customer Service
- Appointment Scheduling
- Phone Communication
- Workflow Coordination
- Administrative Support
- Supply Ordering
- Problem Solving
- Bilingual Communication (English & Spanish)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Office Manager/Front Desk Receptionist
Summit Integrated Health
10.2022 - 05.2026
Dispatcher
McGhee and Associates
09.2021 - 08.2022
Desert Pines High School