Sandra Guttendorf

• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Went to Ohio to assist my daughter then return to Florida.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
• Expedited project completion times due to the ability to multitask effectively under tight deadlines.
• Bolstered team morale through active listening skills that allowed colleagues to feel heard while sharing concerns or suggestions.
• Increased customer service success rates by quickly resolving issues.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
• Expedited project completion times due to the ability to multitask effectively under tight deadlines.
• Elevated company reputation through meticulous attention to detail in all aspects of work output.
• Bolstered team morale through active listening skills that allowed colleagues to feel heard while sharing concerns or suggestions.
• Increased customer service success rates by quickly resolving issues.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.