Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
24
24
years of professional experience
1
1
Certification
Work History
CERTIFIED NURSES ASSISTANT
SilverCross Hospital
New lenox, USA
03.2019 - Current
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
Change bed linens or make beds
Collect specimens, such as urine, feces, or sputum
Communicate with patients to ascertain feelings or need for assistance or social and emotional support
Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses
Feed patients or assist patients to eat or drink
Composed confidential correspondence between executive staff and external parties.
Managed multiple calendars and contacts using computer software.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Ordered office supplies to purchase items and maintain appropriate levels.
Received visitors at front desk by greeting, welcoming, directing them appropriately.
Composed and distributed reports, routine correspondence and meeting notes with job-related software.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Responded to customer issues to provide immediate resolution and improve retention.
Provided customer service support by responding to inquiries from clients and vendors.
Answered phones and routed calls to appropriate personnel.
Processed incoming and outgoing mail on a daily basis.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
CERTIFIED NURSES ASSISTANT
Amita Health Hospital
Joliet, USA
03.2001 - 03.2019
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
Change bed linens or make beds
Collect specimens, such as urine, feces, or sputum
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas
Communicate with patients to ascertain feelings or need for assistance or social and emotional support
Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses
Feed patients or assist patients to eat or drink
Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities
Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine
Education
Associate of Science - Clinical Medical Assisting
RASMUSSEN COLLEGE
Romeoville, IL
09.2019
Certification - Certi fed nurses assistant
JOLIET JUNIOR COLLEGE
Joliet, IL
09.1999
Skills
CPR Certified
Conducting intakes
Vital sign recording
Monitoring fluids
Patient-focused care
Infection control procedures
Care plan implementation
Collecting specimens
Observing responses
Transporting patients
Documenting behaviors
Preparing meals
Transfer techniques
Electronic charting
Meal planning
Medical terminology
Geriatric care
Range of motion exercises
Tracheostomy care
EHR management
Feeding assistance
DBMS
Calm and level-headed under duress
Respiratory equipment training
Direct patient care
Admitting support
Performing patient intakes
Bathing assistance
Quick problem solver
Trustworthy companion
Adaptable
Restraint application
Maintaining privacy
Patient care
Able to lift [number] pounds
Feeding assistance expert
Toileting assistance
Colostomy care
Vital signs monitoring
Patient lifting
Specimen collection
Reliable transportation
Bedside manner
Quality assurance
End-of-life care
Outpatient care
Urinary catheter care
Indirect patient care
Valid [state] driver's license
Alzheimer's and dementia care
Medical office administration
General housekeeping
Recording vital signs
Blood glucose testing
Family support and assistance
Inpatient care
Companionship and emotional support
Basic life support
Patient assessments
Oxygen therapy
Certification
Certified Nurses Certification
References
Ophelia Miller, Manager, Cornerstone Services, (815) 726-8580, ophelia.ferguson@gmail.com, Former Manager