Sandra Hartzell

Fostoria,OH

Summary

Results-driven accounting professional with expertise in accounts receivables and accounts payable. Dedicated to fostering an engaged and empowering work culture through effective partnerships with coworkers. Proven ability to build and maintain relationships with diverse stakeholders in dynamic and fast-paced settings. Extensive background in office management and administration, consistently optimizing productivity, efficiency, and service quality across various environments. Recognized for dependability, ethics, and reliability, excelling as a support specialist and leader by leveraging advanced organizational, technical, and business acumen. Highly effective in working with cross-functional teams to ensure operational and service excellence. Committed to streamlining operations, reducing costs, and promoting organizational efficiency.

Overview

years of professional experience

Work History

Accounts Receivable Specialist

M J Recruiters

10.2023 - 06.2024

Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Negotiated payment arrangements with customers to establish timely receipt of payments.
Monitored accounts to verify compliance with payment terms and schedules.
Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.

Business Office Manager

Buckeye Trailers Inc

08.2013 - 03.2021

Responsible for Accounts Receivable and Accounts Payable, along with Profit and Loss and Balance Sheet Reconciliation
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Managed senior-level personnel working in marketing and sales capacities
Updated reports, managed accounts, and generated reports for the company database
Prepared and submitted monthly, quarterly, and annual financial statements to inform decision-makers
Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement
Set aggressive targets for employees to drive company success and strengthen motivation
Coordinated with vendors and suppliers to facilitate timely payments
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
Evaluated employee performance and conveyed constructive feedback to improve skills
Resolved financial discrepancies and customer billing issues with timely attention
Maintained a professional demeanor by staying calm when addressing unhappy or angry customers

Licensed Optician/Ophthalmic Technician

Tiffin Eye Center

08.2005 - 01.2008

Administered a scan biometry test before patient cataract surgeries to measure the size and shape of the affected eye
Serviced, repaired, and maintained ophthalmic equipment to keep instruments and tools in good condition
Performed visual field testing to measure patients' peripheral vision to determine visual field loss
Triaged phone calls from patients and outside contacts and handled them in order of importance
Operated ophthalmic equipment for eye examinations and prepared patients for tests and surgeries

Education

BACHELOR OF SCIENCE - PSYCHOLOGY

CAPELLA UNIVERSITY

Minneapolis, MN

12.2019

Skills

Exceptional People Skills
Critical Thinking Skills
Leadership Skills
Accounts Payable and Receivable
Coaching and Training
Training and Development
Report and Document Preparation
Employee Timesheet Processing
Workload Prioritization

Billing and Invoicing
Office Administration
Human Resources
Microsoft Office
Creative Thinking
Accounts receivable
Accurate payment posting
Aging reports analysis
Microsoft Excel

Accomplishments

Student Affiliate American Psychological Association (APA) Convention (2019)
Achieved a GPA of 3.40, along with the extreme ability to endure through life-changing events that many students would have left college; however, I excelled and shined
Completed a successful Case Study, analyzing data using statistical analysis for Ophthalmologist Dr. Wade Young, M.D.
Obtained Ohio Licensed Optician licensure after completing a 3-year Apprenticeship (1986-1989)
Membership in the Ohio Opticians Association (1989-2006)
Capella University Dean's List 4.0 (2019)

Affiliations

American Psychological Association (APA), 2019-Present
American Counseling Association (ACA), 2020-Present
Chi Sigma Iota (CSI) National Honor Society, 2019-Present
VFW Post 2858 Auxiliary, 2022-Present

Timeline