Sandra Hernandez
Panorama City,U.S.A
Summary
Motivated Sales and Purchasing Associate experienced in exceeding sales goals in competitive environments. Delivered professional, friendly, and engaging customer service, contributing to overall business success. Focused on leveraging skills and talents to drive company growth.
Overview
16
16
years of professional experience
Work History
Sales Associate
Avibank MFG. Inc.
North Hollywood, California
08.2022 - Current
- Cultivated strong customer relationships through attentive and responsive service.
- Guided customers in product selection, pricing, and availability to enhance purchase satisfaction.
- Processed customer orders with precision and followed up to confirm timely fulfillment.
- Communicated with customers, vendors, and internal departments to resolve order issues.
- Prepared quotes, invoices, purchase orders, and other sales documentation.
- Maintained accurate customer and product information in company systems.
- Monitored inventory and product availability to support customer needs.
- Responded promptly to customer inquiries by phone, email, and in person.
Buyer/ Purchasing Associate
FTG USA
Chatsworth, CA
05.2019 - Current
- Purchase Goods, material, components in line with specified cost, quality, and delivery targets
- Building relationships with suppliers and negotiating with them for the best price, quantities and delivery timescales
- Ensure the accuracy of purchase orders
- Manage inquiries via telephone and/or email.
- Process requisitions and update management on the status of orders
- Establishes and maintains recordkeeping system for purchasing department
- Ensured accuracy of purchase orders to maintain order integrity and support timely delivery.
- Built relationships with suppliers while negotiating prices, quantities, and delivery timescales to meet procurement goals.
- Investigated and resolved discrepancies with vendors to ensure accurate transactions.
Senior Sales/Purchasing Associate
Infinity Air Inc.
Tarzana, CA
10.2016 - 05.2019
- Manage inquiries via telephone and/or email.
- Ensure all quotes (in stock/non-stock) are answered promptly.
- Increased sales/purchasing through prompt responses and proactive follow-up.
- Evaluated market trends to identify potential opportunities for brokering. through ILS, contacts and marketing data for brokering.
- Addressed customer and vendor discrepancies to maintain strong relationships.
- Prepares purchase orders by verifying specifications and price
Data Entry
Avibank MFG
North Hollywood, CA
01.2016 - 06.2016
- Transferring data from paper formats into computer files or database systems
- Demonstrated effective communication skills in both written and verbal formats.
- Filing, photocopying, scanning, verifying and manually inputting info into system accurately.
Shipping Clerk
Acufast Aircraft
Sylmar, CA
03.2011 - 03.2013
- Processed shipments by generating accurate shipping labels for distribution.
- Recorded incoming and outgoing shipments to maintain accurate inventory levels
- Creating shipping documents, such as invoices and purchase orders
Education
Arleta Senior High -
Arleta Senior High
ArletaSkills
- Sales & Procurement
- Sales support
- Account management
- Customer relations
- Quoting & Pricing
- Order fulfillment
- Documentation
- Quality compliance
- Cost Reduction
- Project management
- Time management
- Administrative Support
Languages
- Spanish
- English
Timeline
Sales Associate
Avibank MFG. Inc.
08.2022 - Current
Buyer/ Purchasing Associate
FTG USA
05.2019 - Current
Senior Sales/Purchasing Associate
Infinity Air Inc.
10.2016 - 05.2019
Data Entry
Avibank MFG
01.2016 - 06.2016
Shipping Clerk
Acufast Aircraft
03.2011 - 03.2013
Arleta Senior High -
Arleta Senior High