Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandra Hernandez Ramirez

Burnsville,MN

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.


Overview

11
11
years of professional experience

Work History

Assistant Manager

Walmart
Burnsville , MN
07.2014 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.

Sales Associate

TJX Companies
Burnsville , MN
05.2013 - 07.2015
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Sales Associate

Sports Authority
Burnsville , MN
10.2013 - 05.2014
  • Developed, marketed and sold full range of products and support services.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

High School Diploma -

South High School
Minneapolis, MN
05.2012

Skills

  • Shift Coverage
  • Directing Team Members
  • Product and Service Knowledge
  • Employee Coaching and Motivation
  • Managing Multiple Priorities
  • Recruiting and Interviewing
  • Hiring and Developing
  • Retail Knowledge
  • Orientating and Training
  • Store Opening and Closing Procedures
  • Overseeing Employees
  • Social Media Digital Marketing
  • Ear Piercing

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Walmart
07.2014 - Current

Sales Associate

Sports Authority
10.2013 - 05.2014

Sales Associate

TJX Companies
05.2013 - 07.2015

High School Diploma -

South High School

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Sandra Hernandez Ramirez