SANDRA HERNANDEZ TREJO
Sioux City,Iowa
Summary
Results-driven professional with a proven history of delivering high-quality work. Recognized for strong communication and teamwork skills, consistently achieving organizational objectives. Committed to continuous learning and adept at mastering new skills quickly. Demonstrates a strong work ethic and adaptability in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Community Action Agency Of Siouxland- Cooper
Sioux City, Iowa
03.2025 - Current
- Maintained confidentiality of sensitive information and documents.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Delivered optimal administrative, customer service and case management support.
Teller II
Central Bank
Sioux City, Iowa
06.2022 - 07.2024
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Explained account information to customers in detail as needed.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Performed special services for customers, ordering bank cards and checks.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
DIETICIAN ASSISTANT
Mercy One
Sioux City, Iowa
06.2020 - 05.2022
- Updated and maintained databases with current information.
- Organized and maintained filing systems for documents and records.
- Answered incoming calls and directed them to appropriate personnel or departments.
TEACHER ASSISTANT
Western Iowa Tech Community College
Sioux City, Iowa
10.2016 - 05.2018
- Supported instructor with test administration, curriculum development, and assignment grading
- Collated classroom materials to help teachers prepare for daily instruction and activities
- Translating to ESL students
JEWELRY SPECIALIST AND CUSTOMER SERVICE ASSOCIATE
JCPenney
09.2016 - 05.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Maintained clean personal appearance, modeled store's outfits when working in clothing department settings, and wore uniforms per company policy
- Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
Education
Bachelor's Degree - Business Administration
Wayne State College
05.2022
Associates Degree - Business Administration
Western Iowa Tech Community College
05.2018
Skills
- Office management and clerical support
- Problem resolution
- Spanish language proficiency
- Data entry and transaction processing
- Attention to detail
Timeline
Executive Assistant
Community Action Agency Of Siouxland- Cooper
03.2025 - Current
Teller II
Central Bank
06.2022 - 07.2024
DIETICIAN ASSISTANT
Mercy One
06.2020 - 05.2022
TEACHER ASSISTANT
Western Iowa Tech Community College
10.2016 - 05.2018
JEWELRY SPECIALIST AND CUSTOMER SERVICE ASSOCIATE
JCPenney
09.2016 - 05.2018
Associates Degree - Business Administration
Western Iowa Tech Community College
Bachelor's Degree - Business Administration
Wayne State College