Supervisor
Christmas Tree Shop And That
Woodland Park, NJ
2008 - 2023
- Cash Office,balancing tills,doing deposits,putting figures on a spreadsheet in the computer.
- Processing returns and maintaining a balanced till.
- Position requires daily interaction with customers and assisting them with their needs.
- Position also includes putting merchandise back where it goes.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Complied with company policies, objectives and communication goals.
- Maintained positive working relationship with fellow staff and management.
- Coordinated employee schedules according to shift changes and availability.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Responded to customer questions regarding products, prices and availability.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
