Results-driven Practice Manager with expertise in EMR management, regulatory compliance, and staff training. Proven track record in improving patient scheduling and enhancing customer service within multi-site healthcare operations.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Volunteer
Resurrection Faith Ministries
Oneonta
01.2019 - Current
Coordinated setup and breakdown of catering events, ensuring smooth operations.
Prepared food items in compliance with safety standards, promoting guest health.
Served food and beverages to guests during events.
Maintained cleanliness and organized catering equipment, supporting efficient service.
Practice Manager
UAB STV Primary Care Cleveland & Locust Fork
Cleveland
09.1985 - Current
Managed daily operations for healthcare services at a multi-site primary care practice.
Developed and maintained electronic record management (EMR) systems to store data and generate reports tracking key indicators.
Coordinated patient scheduling and appointment management across multiple clinics.
Oversaw staff training and development initiatives, improving patient care delivery.
Ensured compliance with healthcare regulations and quality standards.
Assisted with development of regulatory compliance systems and ensured adherence.
Collaborated with clinicians to formulate business strategy.
Proficient in increasing Revenue to include Incentive opportunities
Oversaw quality management
Mayor
Town of Allgood
Allgood
01.2018 - 12.2022
Facilitated public meetings to address community concerns and collect actionable feedback.
Coordinated with department heads to enhance service delivery across town operations.
Ensured compliance with State law of Alabama for town operations.
Outpatient Administrative Specalist at SUNY Upstate Medical University HospitalOutpatient Administrative Specalist at SUNY Upstate Medical University Hospital