District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
16
16
years of professional experience
Work History
District Manager
Cotton On Kids
04.2022 - Current
Facilitated business by implementing practical networking techniques.
Managed revenue models, process flows, operations support and customer engagement strategies.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Omni Store Manager
BevMo
06.2021 - 04.2022
Oversaw Retail store opperations, goPuff e-commerce operations, and all other e-commerce sales channels, such as buy online pick-up in-store (BOPIS), and third-party delivery.
Rotated merchandise and displays to feature new products and promotions.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Approved regular payroll submissions for employees.
Managed inventory control, cash control, and store opening and closing procedures.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Trained and guided team members to maintain high productivity and performance metrics.
District Manager
Aeropostale
01.2020 - 01.2021
Managed revenue models, process flows, operations support and customer engagement strategies.
Modeled best practices for sales and customer service.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Generated financial and operational reports to assist management with business strategy.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Assistant Manager
TJ Max
05.2019 - 01.2020
Assisted in organizing and overseeing assignments to drive operational excellence.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Leveraged data and analytics to make informed decisions and drive business improvements.
District Manager
Gymboree Group
11.2014 - 03.2019
Facilitated business by implementing practical networking techniques.
Managed revenue models, process flows, operations support and customer engagement strategies.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
Built positive and productive relationships with store and field leadership.
Organized promotional events and interacted with community to increase sales volume.
Supervised 14 locations to enforce high-quality standards of operation.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
District Manager
Forever 21
02.2007 - 04.2014
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
Generated financial and operational reports to assist management with business strategy.
Optimized in-store merchandising and monitored inventory availability to increase sales.
Built positive and productive relationships with store and field leadership.
Implemented systems and procedures to increase sales.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Organized promotional events and interacted with community to increase sales volume.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Supervised 14 locations to enforce high-quality standards of operation.
Education
Associate of Arts - Merchandise Marketing
FIDM
Los Angeles, CA
Skills
Client Relationship-Building
Location Auditing
District Standards
Team Building
Conflict Resolution
Brand Management
Fluent in Spanish
Timeline
District Manager
Cotton On Kids
04.2022 - Current
Omni Store Manager
BevMo
06.2021 - 04.2022
District Manager
Aeropostale
01.2020 - 01.2021
Assistant Manager
TJ Max
05.2019 - 01.2020
District Manager
Gymboree Group
11.2014 - 03.2019
District Manager
Forever 21
02.2007 - 04.2014
Associate of Arts - Merchandise Marketing
FIDM
Similar Profiles
Alice ZelencichAlice Zelencich
Head of Product - Girlswear at Cotton On KidsHead of Product - Girlswear at Cotton On Kids