SANDRA JACQUELIN
Decatur,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Monitor Technician
Tallahassee Memorial Hospital
05.2020 - 07.2023
- Promoted a positive work environment through active collaboration with peers, supervisors, and other healthcare professionals within the facility.
- Maintained updated knowledge on cardiac arrhythmias, contributing to better patient care and monitoring outcomes.
- Troubleshot monitor equipment issues, ensuring uninterrupted surveillance of patients'' heart activity.
- Managed multiple telemetry systems simultaneously, maintaining attention to detail and high-quality care for all monitored patients.
- Optimized response times during emergencies by promptly notifying appropriate staff members about concerning cardiac events or trends observed in monitoring data.
Customer Service Representative
Walgreens
01.2020 - 11.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Children's Party Host
Chuck E Cheese
10.2016 - 08.2018
- Supervised children's activities, maintaining happiness, safety and well-being.
- Resolved conflict to maintain fun, positive and safe event environments.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Planned parties according to customer specifications.
Education
Bachelor of Science - Cardiopulmonary Science
Florida Agricultural And Mechanical University
Tallahassee, FL08-2023
Skills
- Telemetry interpretation
- Cardiac monitoring
- Electrocardiogram analysis
- Vital signs measurement
- Teamwork
- Problem-solving abilities
- Multitasking
- Critical Thinking
- Patient Scheduling
- Data Analysis
Timeline
Monitor Technician
Tallahassee Memorial Hospital
05.2020 - 07.2023
Customer Service Representative
Walgreens
01.2020 - 11.2022
Children's Party Host
Chuck E Cheese
10.2016 - 08.2018
Bachelor of Science - Cardiopulmonary Science
Florida Agricultural And Mechanical University
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