Sandra Johnson
Memphis,Tennessee
Summary
Dedicated Office Assistant with over 5 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Odyssey and history achieving high data output. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Clerical Assistant
Shelby County Government
07.2015 - Current
- Provided clerical support to company employees by copying, faxing and filing documents.
- Interacted with customers by phone, email or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Delivered clerical support by handling range of routine and special requirements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
- Kept reception area clean and neat to give visitors positive first impression.
- Routed more than [Number] calls per day to office staff members.
- Decreased customer hold times by updating office phone call and messaging procedures.
Scan Associate
Amazon Sort Center
10.2020 - 03.2023
- Documented finished work to keep supervisors informed of production activities.
- Utilized work order and job instructions to identify necessary materials and quantity requirements.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Loader and Unloader
FedEx Express
03.2017 - 10.2017
- Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
- Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
- Installed protective devices to prevent shifting or damage to items being transferred.
- Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
- Operated equipment while observing standard safety procedures.
Cook Supervisor
Shelby County Government
07.2013 - 07.2015
- Planned and directed high-volume food preparation in fast-paced environment.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Mentored kitchen staff to prepare each for demanding roles.
- Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.
Education
Associate of Arts -
Holmes Community College
Goodman, MS01.2010
GED -
Front Range Community College
Westminster, CO09.1997
Skills
- Optimizing Team Performance
- Records Coordination
- Data Entry
- Staff Training
- Workflow Processes
- Microsoft Office
- Program Operations
- Clerical Experience
- Telephone Answering
- Call Transfers
Timeline
Scan Associate
Amazon Sort Center
10.2020 - 03.2023
Loader and Unloader
FedEx Express
03.2017 - 10.2017
Clerical Assistant
Shelby County Government
07.2015 - Current
Cook Supervisor
Shelby County Government
07.2013 - 07.2015
Associate of Arts -
Holmes Community College
GED -
Front Range Community College
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