Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Sandra Jones

The Bronx,NY

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

COOCase ManagerCustomer Service ManagerIntake Case ManagerHotline Counselor

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

Remote

Salary Range

$25/hr - $1000/hr

Important To Me

Work from home optionFlexible work hours

Summary

Results-oriented CEO with demonstrated expertise in strategic planning, operational efficiency, and talent acquisition. Amplified profitability through meticulous budget management and optimized processes, positioning organizations for enduring growth.

Overview

46
46
years of professional experience

Work History

CEO

Good Counsel, Inc.
Rockland, NY
06.2019 - 12.2023
  • Developed and implemented strategic business plans, enhancing profitability.
  • Directed strategic planning initiatives to align with company vision and objectives.
  • Oversaw daily operations, ensuring effective service delivery and client satisfaction.
  • Streamlined interdepartmental processes, enhancing collaboration and operational flow.
  • Led talent acquisition efforts, attracting skilled professionals for critical roles.
  • Recruited, trained, and mentored employees across all organizational levels.
  • Cultivated partnerships with external organizations, driving collaborative initiatives and shared goals.
  • Monitored budgetary expenditures, ensuring fiscal responsibility and alignment with departmental objectives.

COO

Good Counsel, Inc
The Bronx, New York
06.2010 - 06.2019
  • Developed strategic plans aligning organizational goals with actionable initiatives to enhance productivity.
  • Directed operational strategies to enhance efficiency across all departments.
  • Implemented process improvements that streamlined workflows and reduced redundancies.
  • Collaborated with senior management to establish company-wide performance objectives.
  • Established policies and procedures to streamline operations and support organizational efficiency.
  • Monitored departmental performance metrics, delivering insights to executives to drive strategic decision-making.
  • Chaired meetings addressing strategic initiatives and operational challenges for continuous improvement.
  • Advocated for corporate social responsibility programs benefiting employees and communities.

Case Manager

Good Counsel Inc.
The Bronx, New York
06.1991 - 04.2010
  • Coordinated client assessments to identify needs, developing tailored service plans that addressed individual challenges.
  • Monitored client progress and adjusted case strategies to enhance client outcomes and ensure alignment with service plans.
  • Provided crisis intervention and conflict resolution support to enhance client stability.
  • Facilitated communication between clients, families, and service providers to ensure cohesive support and understanding.
  • Educated clients on available community resources to facilitate assistance.
  • Collaborated with multidisciplinary teams to ensure comprehensive client care delivery.
  • Managed caseloads effectively, ensuring timely documentation and adherence to professional standards.
  • Maintained accurate documentation of client interactions and case updates in compliance with agency guidelines.

Advertising Production Manager

John Wiley & Sons
NYC, NY
02.1978 - 05.1991
  • Managed advertising production schedules and timelines for multiple projects.
  • Coordinated cross-functional teams to ensure project alignment and efficiency.
  • Managed vendor relationships to secure high-quality materials and services.
  • Performed quality assurance checks on finished products to ensure market readiness.
  • Facilitated communication between internal stakeholders and external partners throughout each project.
  • Trained staff on production processes and industry standards.
  • Developed strategies to improve workflow by introducing new software systems.
  • Maintained comprehensive records of project activities, ensuring accuracy in budgets and timelines.

Education

Bachelor of Arts - Sociology

Lehman College
Bronx, NY
08-2023

Skills

  • Strategic planning
  • Budget management
  • Talent acquisition
  • Operational efficiency
  • Business development
  • Project management

Timeline

CEO

Good Counsel, Inc.
06.2019 - 12.2023

COO

Good Counsel, Inc
06.2010 - 06.2019

Case Manager

Good Counsel Inc.
06.1991 - 04.2010

Advertising Production Manager

John Wiley & Sons
02.1978 - 05.1991

Bachelor of Arts - Sociology

Lehman College
Sandra Jones