Sandra Kinser
Yulee,FL
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
17
17
years of professional experience
Work History
Housekeeper
Sandy's Super Clean
Kingsland, GA
11.2023 - Current
- Ensured that all health standards were met during cleaning operations.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Disinfected telephones, light switches and other frequently touched objects.
- Emptied trash receptacles throughout the property.
- Scrubbed kitchen appliances, countertops and fixtures.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Organized closets with hangers for guests' clothing items.
Housekeeper Supervisor
YMCA Camp Ocoee
Ocoee, TN
02.2008 - 11.2017
- Actively participated in educational programs related to new technologies or advancements in hospitality industry.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
- Provided guidance on proper use of chemicals for cleaning purposes.
- Coordinated with vendors for maintenance needs or repair works within the hotel premises.
- Conducted regular inspections of guest rooms, public areas and back-of-house areas for cleanliness, tidiness and safety standards.
- Drafted reports summarizing daily activities as well as any issues identified during inspection rounds.
- Implemented cost reduction initiatives without compromising on service quality or guest satisfaction.
- Monitored the quality of housekeeping services provided to guests.
- Reviewed inventories of supplies such as linens and amenities regularly and placed orders when necessary.
- Assisted with special projects as needed such as deep cleaning tasks or organizing events and functions within the hotel premises.
- Managed housekeeping staff by recruiting, selecting and training employees; assigning and scheduling work; appraising performance; rewarding and disciplining employees.
- Supervised daily activities of housekeepers including room cleaning, linen stocking, laundry operations.
- Inspected vacant rooms to ensure that they meet established standards prior to being rented out again.
- Developed strategies to improve efficiency in housekeeping operations while controlling costs.
Skills
- Dusting
- Window Cleaning
- Restroom detailing
- Kitchen and Appliance Detailing
- Floor Care
- Laundry Management
Timeline
Housekeeper
Sandy's Super Clean
11.2023 - Current
Housekeeper Supervisor
YMCA Camp Ocoee
02.2008 - 11.2017