Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Kruzshak

Stratford,CT

Summary


Professional with solid history in client interactions and administrative support. Proven track record in managing patient flow and ensuring high-quality service delivery. Collaborative team player known for adaptability and reliability, excelling in fast-paced environments with changing needs.

Overview

19
19
years of professional experience

Work History

Client Service Representative

Highway Animal Hospital
FairfieldC, CT
07.2014 - 05.2025
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Performed various administrative tasks by emailing, filing, copying, scanning and faxing documents.
  • Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.

Veterinary Receptionist

Barnum Animal Hospital
Stratford, CT
08.2006 - 07.2014
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.

Education

BBA - Executive Secretarial Program

Katharine Gibbs Business School
Norwalk, CT
05.1996

Skills

  • Office Administration
  • Cornerstone and Microsoft Word
  • Effective multitasking
  • Managing high volume of calls
  • Billing and invoicing
  • Medical recordkeeping
  • Filling prescriptions
  • Product recommendation
  • Employee training
  • Hippa, Hitech & Omnibus trained
  • Hazcom (GHS) trained

Languages

Spanish
Native or Bilingual

Timeline

Client Service Representative

Highway Animal Hospital
07.2014 - 05.2025

Veterinary Receptionist

Barnum Animal Hospital
08.2006 - 07.2014

BBA - Executive Secretarial Program

Katharine Gibbs Business School

Similar Profiles

CREATE PROFILE