Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.
Overview
12
12
years of professional experience
Work History
Banquet Server
Crowne plaza hotel
Louisville , Kentucky
09.2012 - 11.2024
Greeted guests upon arrival and provided assistance throughout the event.
Provided prompt, friendly service to all guests during banquets or catered events.
Replenished buffet lines with fresh foods as needed.
Served beverages and appetizers to guests in an efficient manner.
Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Set up stations for serving meals according to established guidelines.
Provided refills on drinks as requested by customers.
Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Conference and Banqueting Manager at The Gateway Hotel (formerly known as The Crowne Plaza Hotel)Conference and Banqueting Manager at The Gateway Hotel (formerly known as The Crowne Plaza Hotel)