Sandra Mireya Samudio
Salinas,Ca
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Client Relationship Consultant
U.S. Bank
Pacific Grove, CA
06.2023 - 03.2025
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Coordinated with external partners and vendors to deliver comprehensive solutions that meet clients' diverse needs.
Branch Service and Sales Officer
Union Bank
Pacific Grove, Ca
09.2022 - 05.2023
- Assisting and educating clients on self service banking options
- Building strong lasting financial relationships with customers
- Perform teller transactions and maintain cash drawers within prescribed cash limits and meet cash balancing requirements
- Open deposit accounts and sell banking products as appropriate for customer's needs
- Assist Branch Manager to ensure consistent and exceptional experiences are provided to foster customer satisfaction and retention
- Effectively resolve problems, exceptions, and account adjustments
- Leverage available resources and technologies to optimize customer experience and serve our customers with operational excellence and accuracy
Medical Receptionist
Salinas Valley Medical Clinic-Imaging
Salinas, Ca
08.2020 - 09.2022
- Registered patients in the digital medical records database.
- Schedule patients appointments and procedures in various modalities
- Screen and record messages from physician and staff
- Checked patient insurance, demographic, and health history to keep information current.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Administrative Assistant
Salinas Valley Imaging
Salinas, Ca
02.2018 - 03.2020
- Interacted regularly with Radiologists, Director and CAO.
- Maintained spreadsheets on a weekly, monthly, and quarterly basis.
- Provided support to Medical Scheduling Department along with overseeing Front Desk Lobby.
Front Desk Administrative Assistant
Color Spot Nursery
Salinas, Ca
02.2006 - 02.2018
- Increased office efficiency with proactive inventory management of office supplies and raw materials.
- Streamlined office operations for increased productivity with effective administrative tasks management.
- Partnered directly with the HR department.
Sales
JCPenney
Salinas, Ca
01.2005 - 12.2005
- Administer floor for customers and associates
- Handled balancing of six registers daily.
- Work with 50-75 customers daily
Education
Associates in Applied Science degree - Business Administration
Heald College
01.2006
Skills
- Communicate effectively in English and Spanish
- Detailed oriented
- Knowledge in EPIC, SAP and Medinformatix
- Client relationships
- Multitasking and organization
- MS office
Certification
- Community Healthcare Worker, 04/01/22
Timeline
Client Relationship Consultant
U.S. Bank
06.2023 - 03.2025
Branch Service and Sales Officer
Union Bank
09.2022 - 05.2023
Medical Receptionist
Salinas Valley Medical Clinic-Imaging
08.2020 - 09.2022
Administrative Assistant
Salinas Valley Imaging
02.2018 - 03.2020
Front Desk Administrative Assistant
Color Spot Nursery
02.2006 - 02.2018
Sales
JCPenney
01.2005 - 12.2005
Associates in Applied Science degree - Business Administration
Heald College