Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Sandra Moore

Neptune Beach,FL

Summary

Dynamic account manager with a strong focus on client relations and strategic recommendations. Proven ability to enhance customer satisfaction and retention through tailored solutions and effective collaboration.

Overview

23
23
years of professional experience

Work History

Account Manager

Meritain Health an Aetna Company
02.2017 - 04.2025
  • Developed and maintained strong client relationships to enhance customer satisfaction and retention.
  • Collaborated with cross-functional teams to implement tailored health benefit solutions for clients.
  • Analyzed client needs and delivered strategic recommendations to maximize program effectiveness.
  • Managed project timelines and deliverables, ensuring alignment with client expectations and organizational goals.

Independent Benefits Consultant

Self Employed
05.2014 - 02.2017
  • Analyzed client needs to recommend tailored benefits packages and enhance employee satisfaction.
  • Developed comprehensive training materials for clients on benefits administration systems and compliance regulations.
  • Facilitated workshops and seminars to educate clients on available benefits options and enrollment processes.
  • Streamlined benefits communication strategies, improving client engagement and understanding of offerings.

Various Benefits and Human Resources Roles

UMR (United Healthcare), The Gardner Group, Wells Fargo
07.2002 - 06.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Bachelor of Science - Communications

Florida State University
Tallahassee, FL
05-1982

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations

Timeline

Account Manager

Meritain Health an Aetna Company
02.2017 - 04.2025

Independent Benefits Consultant

Self Employed
05.2014 - 02.2017

Various Benefits and Human Resources Roles

UMR (United Healthcare), The Gardner Group, Wells Fargo
07.2002 - 06.2014

Bachelor of Science - Communications

Florida State University
Sandra Moore