Sandra Mora
Sterling,VA
Summary
Versatile health administration professional with expertise in clinical operations, patient-centered care, and compliance management. Proven track record of enhancing patient care through effective coordination, documentation accuracy, and strong collaboration with healthcare providers.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Clinical Services Specialist and Preceptor
Vivo Infusion
Leesburg, Virginia
07.2025 - Current
- Coordinated infusion center operations, managing inventory, verifying insurance, and delivering direct patient care.
- Maintained accurate, detailed patient documentation and ensured compliance with Joint Commission standards, HIPAA, and Internal Safety standards.
- Facilitated patient care through effective communication with providers and patients, strengthening relationships with referring providers.
- Worked directly with RN staff in clinical activities, including patient intake, obtaining patient vitals, disconnecting IV lines, and assisting during adverse events.
- Led and supervised preceptees, providing resources to enhance compliance and streamline processes.
Lead Medical Assistant
CN Internal Medicine
Alexandria, Virginia
12.2024 - 06.2025
- Worked directly with physicians on clinical intake, such as taking vitals and preparing patients for exams.
- Led and precepted new medical assistants, ensuring team compliance with Internal and Federal HIPAA standards.
- Participated in CMS Quality programs for chronic disease, ensuring enrolled patients received appropriate care to enhance health outcomes.
- Designed job aids to streamline tasks and improve team efficiency.
- Supported primary-care-clinic operations as a front-end administrator and medical assistant.
Test Administrator
Pearson VUE
Reston, Virginia
09.2024 - 02.2025
- Managed standardized testing operations for Pearson VUE, ensuring compliance, integrity, and security.
- Registered candidates for exams, facilitating a seamless experience at testing centers.
- Operated Pearson VUE software to administer exams and swiftly resolved technical issues, minimizing disruption.
Behavior Technician
ABC Behavior
Fairfax, VA
09.2023 - 05.2024
- Implemented individualized behavior intervention plans for clients.
- Executed crisis management by applying de-escalation techniques, ensuring safety and stability during challenging situations.
- Maintained detailed session records, tracking client progress and documenting incident reports and program updates to inform treatment adjustments.
- Assisted in training new staff on behavioral techniques and protocols, enhancing team competency in effective client interventions.
Education
Bachelor of Science - Health Administration
George Mason University
Fairfax, VA05-2025
Skills
- Joint Commission compliance
- HIPAA compliance
- Chronic disease management
- Clinical documentation
- Case management
- Patient-Centered Care
- AthenaOne EHR
- WeInfuse EHR
- Medical Terminology
- Microsoft Office & Google Suite
- Staff Training
- Communication skills
Certification
- Basic Life Support Certification- National CPR Foundation
- Institute of Healthcare Improvement- Institute of Healthcare Improvement
Timeline
Clinical Services Specialist and Preceptor
Vivo Infusion
07.2025 - Current
Lead Medical Assistant
CN Internal Medicine
12.2024 - 06.2025
Test Administrator
Pearson VUE
09.2024 - 02.2025
Behavior Technician
ABC Behavior
09.2023 - 05.2024
Bachelor of Science - Health Administration
George Mason University