Medical Billing Specialist with 10+ years experience in insurance verification, claims processing, and ICD-10/CPT coding. Skilled in revenue cycle management, reducing errors, and enhancing collections. Proficient in EHR systems and HIPAA/OSHA compliance. Seeking a position to improve financial operations and minimize claim denials.
Overview
11
11
years of professional experience
Work History
Medical Billing Specialist
New Horizon Health Center
09.2016 - 11.2024
Processed and reconciled insurance claims and managed accounts receivable for a multi-specialty FQHC, including aging reports and payment posting
Conducted insurance verification and ensured correct coding (ICD-10, CPT) for timely claims submissions
Collaborated with patients and clinical staff to resolve billing discrepancies, reducing claim rejections by 20%
Assisted in the implementation of payment plans for uninsured and underinsured patients, improving collections by 30%
Monitored and analyzed denial trends, collaborating with insurance providers to implement corrective actions, resulting in a 10% reduction in denials over six months
Insurance Marketplace Representative
Maximus
07.2015 - 09.2016
Verified insurance information for veterans through the Health Insurance Marketplace, ensuring all data was HIPAA-compliant
Assisted patients with navigating their insurance plans, providing guidance on coverage options and benefits
Managed appointment scheduling and rescheduled appointments, maintaining accurate patient records in accordance with regulatory standards
Medical Biller / Site Supervisor
Clinica Santa Maria
10.2013 - 05.2015
Processed medical claims, including insurance eligibility verification, coding, and claim submissions for various specialties
Audited patient accounts and investigated insurance claim denials, resulting in a 10% increase in claim approval rates
Managed daily billing operations, including payment posting, collections, and denial management
Trained and supervised a team of 5 medical billing staff, improving billing accuracy and reducing claim submission errors by 15%
Education
Associate of Applied Science - Medical Practice Management
Kaplan College
Brownsville, TX
01.2013
General Education Diploma (GED) -
Del Mar College
Corpus Christi, TX
01.2009
Skills
ICD-10
CPT code modifiers
NextGen Billing and EHR Software
Payment posting
Balance reconciliation
Medical claims review and submission
MS Office Suite including Excel, Outlook, and Word
Patient account analysis
Data security procedures
Training
OSHA Training
HIPAA Compliance Training
Summary of Skills
Medical Billing Expertise: Extensive knowledge of medical billing processes in ambulatory care, physician/provider offices, multi-specialty FQHCs, and professional billing settings.
Claims Formatting & Processing: Proficient in ICD-9/10 and CPT coding, and experience with CMS 1500 and UB04 claim formats for accurate claim submission.
Revenue Cycle Optimization: Demonstrated success in improving the accounts receivable cycle, reducing outstanding balances by 15% through effective follow-up and denials management.
EDI & EHR Systems: Skilled in Electronic Data Interchange (EDI) and experienced with EHR systems like NextGen for charge creation, encounter processing, and insurance claims management.
Regulatory Compliance: In-depth knowledge of HIPAA, PHI, and other regulatory requirements ensuring full compliance when handling sensitive claims data.
Denial Management: Experienced in identifying and resolving claim denials, collaborating with insurance companies, and improving claim reimbursement rates.
Timeline
Medical Billing Specialist
New Horizon Health Center
09.2016 - 11.2024
Insurance Marketplace Representative
Maximus
07.2015 - 09.2016
Medical Biller / Site Supervisor
Clinica Santa Maria
10.2013 - 05.2015
General Education Diploma (GED) -
Del Mar College
Associate of Applied Science - Medical Practice Management