Sandra Neuling

Waited on customers, cashier and received money and gave money back. Helped with sales and problem solving

• Verified prescription information prior to entry in pharmacy computer system.
• Established and maintained patient profiles, updating organizational database with current information.
• Streamlined pharmacy operations by maintaining a clean and organized work environment.
• Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
• Stocked shelves with medications and other pharmacy items for consistent availability.
• Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
• Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
• Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
• Confirmed customer information and insurance eligibility for prescriptions.
• Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
• Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
• Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Promoted health awareness among customers through participation in community outreach events like flu shot clinics or wellness fairs.
• Strengthened relationships with healthcare providers by coordinating timely medication deliveries for homebound patients.
• Optimized workflow efficiency through effective use of pharmacy software systems for prescription tracking and drug interactions checking.
• Facilitated smooth pharmacy operations by assisting with administrative tasks such as filing, documentation, and phone call management.
• Prepared prescription labels accurately, reducing the risk of medication errors for patients.
• Participated in continuous learning opportunities such as seminars or workshops, staying up-to-date with industry trends and best practices in pharmaceutical care.
• Assisted customers with selecting cost-effective medications in line with health coverage.
• Ensured regulatory compliance by properly handling and disposing of medication waste materials.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Completed cash register transactions by handling credit and cash payments using pharmacy register system.
• Greeted customers at counter and provided excellent customer service.
• Organized pharmacy area to maintain clean and orderly environment.
• Verified patient information to correctly dispense medications.
• Processed payments for prescriptions and accurately completed cash and credit card transactions.
• Supported pharmacists with day-to-day activities and pharmacy office management functions.
• Re-stocked shelves with prescribed medications and health care products.
• Assisted customers in selecting over-the-counter medications and health care products.
• Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
• Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
• Input patient information into computer system for prescription orders.
• Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
• Answered questions regarding medication instructions and usage.