Hi, I’m
Sandra Ogden
Sand Lake,NY
Summary
Dynamic Corporate Trainer and E-Learning Specialist at Cetera Advisor Networks LLC, adept at project management and curriculum development. Successfully enhanced training effectiveness through innovative multimedia presentations and proactive issue resolution. Proven ability to engage stakeholders and drive adoption of new features, leveraging strong communication skills and data analysis expertise.
Overview
8
years of professional experience
Work History
Cetera Advisor Networks LLCEl Segundo, CA
Corporate Trainer & E-Learning Specialist
04.2020 - 04.2025
Job overview
- Planned virtual classroom sessions utilizing video conferencing technology.
- Maintained up-to-date knowledge of industry trends and best practices.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Created and offered additional materials to enhance training.
- Resolved any issues raised by participants during the training session in a timely manner.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Created multimedia presentations with PowerPoint and video conferencing tools.
- Provided end-user training and support to maximize adoption of new features.
Sassinating Salon and Spa LLCAverill Park, NY
Salon Owner/Operator
12.2016 - 11.2019
Job overview
- Developed and implemented marketing strategies to increase sales.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed staff by recruiting, training and coaching employees.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analyzed financial reports on a monthly basis to identify areas of improvement in the business.
- Resolved customer complaints quickly and efficiently while maintaining professionalism.
- Delegated work to staff, setting priorities and goals.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Ensured that all safety protocols were followed in the salon at all times.
Education
Hudson Valley Community CollegeTroy, NY
Associate of Applied Science from Information Technology
06-2000
Skills
- Virtual training
- Project management
- Learning management systems
- Curriculum development
- Content development
- Data analysis
Accomplishments
- Phi Theta Kappa
- Accomplished Artist
- Veteran Advocacy
Volunteer
- C.L.O.E - Cetera League of Excellence. Worked with volunteers to adapt engagement throughout Cetera associates. Creating interaction and collaboration amongst all employees within a hybrid environment. Working with leadership to implement an approved plan and budget for Associate appreciation initiatives throughout the year.
Timeline
Corporate Trainer & E-Learning Specialist
Cetera Advisor Networks LLC
04.2020 - 04.2025
Salon Owner/Operator
Sassinating Salon and Spa LLC
12.2016 - 11.2019
Hudson Valley Community College
Associate of Applied Science from Information Technology
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