Sandra Olivas
Liberal
Summary
Results-oriented Assistant Manager with over 11 years in retail operations. Expertise in enhancing visual merchandising, implementing promotional strategies, and driving sales. Skilled in staff management, training, and operational oversight, fostering a positive team environment. Known for strong relationship-building, multitasking, and effective decision-making to achieve business objectives.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Et Cetera Shop
Liberal
08.2014 - 11.2025
- Assisted in managing daily store operations and staff scheduling.
- Oversaw merchandise displays to improve visual appeal and attract customers, contributing to increased sales.
- Trained new employees on sales techniques and customer service standards.
- Implemented promotional strategies that increased foot traffic and boosted sales volume during key periods.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Collaborated with management on strategic planning for store initiatives.
- Monitored financial transactions to ensure accuracy in cash handling processes.
- Supervised daily operations by scheduling shifts and assigning duties to ensure smooth store functionality.
- Ensured compliance with safety regulations and company policies.
- Conducted interviews to assess candidate qualifications and fit for roles.
Cashier
Meade Lumber
Liberal
05.2014 - 08.2014
- Managed cash register operations, balancing cash drawers accurately at end of shifts to maintain financial integrity.
- Maintained cleanliness and organization of the checkout area for optimal service.
- Resolved customer inquiries and issues promptly to enhance satisfaction during purchases.
- Monitored inventory levels and reported shortages to management for replenishment decisions.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed credit card, cash, and check payments with precision, ensuring transaction accuracy and customer trust.
Security Officer Supervisor
ABM Security
Liberal
07.2011 - 05.2014
- Supervised daily security operations across multiple sites, ensuring compliance with safety protocols.
- Supervised and authorized entry of employees, visitors or authorized persons.
- Trained new security officers on procedures and protocols, enhancing team readiness and response effectiveness.
- Monitored surveillance systems to ensure facility safety, identifying and addressing potential security threats proactively.
- Conducted regular safety inspections and risk assessments.
- Inspected physical security controls such as locks, gates, fences, lighting, alarm systems.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Maintained records of daily activities related to incidents, patrols, alarms.
Education
High School Diploma -
Hutchinson Community College
Hutchinson, KS02-2026
Skills
- Staff management
- Employee training
- Project management
- Inventory management
- Cash handling
- Team coordination
- Customer service
Languages
Spanish
Professional
Timeline
Assistant Manager
Et Cetera Shop
08.2014 - 11.2025
Cashier
Meade Lumber
05.2014 - 08.2014
Security Officer Supervisor
ABM Security
07.2011 - 05.2014
High School Diploma -
Hutchinson Community College